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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

First class high street banking

A pleasure helpful and friendly Reviewed on: 3rd April 2023

Very fast and quick

I have a cash account first while I was student here in UK and after that I want to open a current account and I don't believe that it just take 10 to 15 mins for them to open a current account for me on the same day within a minutes. Love this bank and love banking with this bank Reviewed on: 3rd April 2023

Brilliant

Very flexible and support is always at its best. Banking app is also very easy to get used to. Reviewed on: 3rd April 2023

Best bank ever

Honestly since I’ve open this bank I have been so happy. Kind customer support team and always there when you need them. Reviewed on: 3rd April 2023

Excellent service delivery

Amazing customer service delivered by professional staff at convenient times for customers Reviewed on: 3rd April 2023

Metro account

Friendly efficient very convenient bank. Customer service 5 star Reviewed on: 3rd April 2023

VERY SECURE

Metro Bank gives you the Best protections to your money and prompt feedback on any issues Reviewed on: 3rd April 2023

Fantastic service

The bank was notified of a fraudulent transaction, called me straight away, checked and blocked card. I went to store that afternoon and had a new card printed whilst I was waiting. The app is easy to use and makes life easy to juggle. Thank you. Reviewed on: 3rd April 2023

Great service great bank 247

Great service guys are very helpful Reviewed on: 3rd April 2023

Excellent seevice

Very helpful and supportive when I visited the branch. Reviewed on: 3rd April 2023

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