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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Top bank

Brilliant customer service walk in branch speak to a real person good security Reviewed on: 3rd April 2023

They are the best and deserve to win.

Have bank with them for three years and they are the best Reviewed on: 3rd April 2023

Metro is just the best bank out of all the other banks

Always greeted with a smile The staff are very polite and very professional cannot ask for a better service Reviewed on: 3rd April 2023

Very good bank

I love this banking cause is very good Reviewed on: 3rd April 2023

Good service

The staff always deliver the service patiently and calm which make me feel comfortable and wouldn't be nervous when I have any problems Reviewed on: 3rd April 2023

They are excellent

They are very great and nice,always they help me with my problem Reviewed on: 3rd April 2023

Best Bank in Leicester

Metro Bank is a highly reputable and customer-focused financial institution that provides top-notch banking services to individuals and businesses alike. As a customer of Metro Bank, I have been thoroughly impressed with the quality of their services and the level of care and attention they provide to their customers. One of the standout features of Metro Bank is their commitment to customer service. Their staff members are friendly, knowledgeable, and always willing to go the extra mile to help their customers. Whether I have a question about my account or need assistance with a transaction, I can always count on the Metro Bank team to provide prompt and helpful support. Reviewed on: 3rd April 2023

Such an easy fast networking bank to use!

Really friendly staff when u first signed up for metro bank and whenever I need help with online banking, staff are so helpful over the phone and they always solve my problems! Reviewed on: 3rd April 2023

Excellent service

Brilliant customer service and swift easy transactions Reviewed on: 3rd April 2023

Amazing service

Metro bank have been exceptional in their customer service. They’re an easy hassle free bank Reviewed on: 3rd April 2023

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