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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Good onest bank

Very good bank. They work even Sundays Reviewed on: 3rd April 2023

A very good bank indeed

I enjoy banking with metro. It is very secure and its the only bank i have known to provide a new bank card on the day of going into a branch. Im impressed Reviewed on: 3rd April 2023

Best bank 7 days a week

Best bank 7 days a week N customer service is very on point as well n never had issue with them :) Reviewed on: 3rd April 2023

Service

Metro bank service is excellent and 24*7 they help everyone. Reviewed on: 3rd April 2023

Metro are convenient

They are open longer hours than other high street banks. Reviewed on: 3rd April 2023

Top bank

Brilliant customer service walk in branch speak to a real person good security Reviewed on: 3rd April 2023

They are the best and deserve to win.

Have bank with them for three years and they are the best Reviewed on: 3rd April 2023

Metro is just the best bank out of all the other banks

Always greeted with a smile The staff are very polite and very professional cannot ask for a better service Reviewed on: 3rd April 2023

Very good bank

I love this banking cause is very good Reviewed on: 3rd April 2023

Good service

The staff always deliver the service patiently and calm which make me feel comfortable and wouldn't be nervous when I have any problems Reviewed on: 3rd April 2023

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