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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

They are excellent

They are very great and nice,always they help me with my problem Reviewed on: 3rd April 2023

Best Bank in Leicester

Metro Bank is a highly reputable and customer-focused financial institution that provides top-notch banking services to individuals and businesses alike. As a customer of Metro Bank, I have been thoroughly impressed with the quality of their services and the level of care and attention they provide to their customers. One of the standout features of Metro Bank is their commitment to customer service. Their staff members are friendly, knowledgeable, and always willing to go the extra mile to help their customers. Whether I have a question about my account or need assistance with a transaction, I can always count on the Metro Bank team to provide prompt and helpful support. Reviewed on: 3rd April 2023

Such an easy fast networking bank to use!

Really friendly staff when u first signed up for metro bank and whenever I need help with online banking, staff are so helpful over the phone and they always solve my problems! Reviewed on: 3rd April 2023

Excellent service

Brilliant customer service and swift easy transactions Reviewed on: 3rd April 2023

Amazing service

Metro bank have been exceptional in their customer service. They’re an easy hassle free bank Reviewed on: 3rd April 2023

Customer Service A*

Brilliant staff, easy to set up an account, treated amazingly! Very happy with my new bank! Reviewed on: 3rd April 2023

Excellent

Couldn't wish for any better bank Reviewed on: 3rd April 2023

Great Bank

When ever I have had problem with blocked card or have any question they pick up thew phone very quickly which is amazing. I have never seen this from Barclays in example. Thank you Reviewed on: 3rd April 2023

Safe

Safest account I ever had easy access to all products they offer Reviewed on: 3rd April 2023

Great bank

Great bank, support is always available. Reviewed on: 3rd April 2023

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