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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Excellent

I have been banking with metro for 3 years and couldn’t ask for a better bank. Customer service is always on point and the online banking is very straightforward. Happy to be a valuable customer of Metrobank Reviewed on: 3rd April 2023

Excelent

Metro Bank is the best! Great service and customer support, beeing opened all week is a big plus also, has a really nice app too, makes banking easy! Thank you for your services! Reviewed on: 3rd April 2023

Review

Very fast, efficient in store help, v friendly, telephone security too complex though, code needs to be able to be copied and pasted please. Reviewed on: 3rd April 2023

Metro amazing

Anytime I need to use the bank they have been amazing and accommodating and care about you as a person as well as a customer Reviewed on: 3rd April 2023

Mrs

Very good bank and help People never gets any problem Reviewed on: 3rd April 2023

The best out there.

They are the best in everything regarding banking. Reviewed on: 3rd April 2023

Exceptional Service

Pop in anytime and you will get a warm welcome which immediately makes you feel like you want to be in the bank, I also have a dog who goes with me everywhere and they make him welcome with dog treats. I can’t think of anywhere else in the UK where that happens. Thank you Metro Bank. Reviewed on: 3rd April 2023

Family friendly

Great customer support with nothing too much trouble and easy to talk to Reviewed on: 3rd April 2023

Best bank, best service , always secure

Best bank, best service , always secure Reviewed on: 3rd April 2023

Very convenient

Good service open 7 days a week Reviewed on: 3rd April 2023

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