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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best bank ever

I've been with metro mank for the last few years and I'm very satisfied, it's ok from all points of view: money transfer abroad is very easy, they have an extended schedule, you can go to them even on Sundays. I am very happy with metro bank Reviewed on: 3rd April 2023

Good customer service

Good customer service and good quality bank Reviewed on: 3rd April 2023

Best bank for human service

Since covid, UK banks seem to feel face-to-face service is a thing of the past. I was easily able to get human interaction and real service with Metro Bank! I highly recommend Reviewed on: 3rd April 2023

Best bank

10/10 best bank out of all the banks I have been with Easy to use and very reliable Friendly staff too! Reviewed on: 3rd April 2023

Easy

Just get in and get a nice experience Reviewed on: 3rd April 2023

Excellent

I have been banking with metro for 3 years and couldn’t ask for a better bank. Customer service is always on point and the online banking is very straightforward. Happy to be a valuable customer of Metrobank Reviewed on: 3rd April 2023

Excelent

Metro Bank is the best! Great service and customer support, beeing opened all week is a big plus also, has a really nice app too, makes banking easy! Thank you for your services! Reviewed on: 3rd April 2023

Review

Very fast, efficient in store help, v friendly, telephone security too complex though, code needs to be able to be copied and pasted please. Reviewed on: 3rd April 2023

Metro amazing

Anytime I need to use the bank they have been amazing and accommodating and care about you as a person as well as a customer Reviewed on: 3rd April 2023

Mrs

Very good bank and help People never gets any problem Reviewed on: 3rd April 2023

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