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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

The best out there.

They are the best in everything regarding banking. Reviewed on: 3rd April 2023

Exceptional Service

Pop in anytime and you will get a warm welcome which immediately makes you feel like you want to be in the bank, I also have a dog who goes with me everywhere and they make him welcome with dog treats. I can’t think of anywhere else in the UK where that happens. Thank you Metro Bank. Reviewed on: 3rd April 2023

Family friendly

Great customer support with nothing too much trouble and easy to talk to Reviewed on: 3rd April 2023

Best bank, best service , always secure

Best bank, best service , always secure Reviewed on: 3rd April 2023

Very convenient

Good service open 7 days a week Reviewed on: 3rd April 2023

Mr

I felt great with Metro Bank services either online or in store. Reviewed on: 3rd April 2023

Best bank by far

Since i have been with metro bank in 2020 they have been brilliant always very helpful when needed and always polite Reviewed on: 3rd April 2023

Opening current account

I was truly impressed with the level of professionalism and kindness showed when opening my bank account. The customer service representative assisted with even setting up the mobile banking app which was very helpful. I also received a birthday card and chocolate which was a lovely gesture. They are easily accessible due to their opening hours and the 24/7 cash drive thru is great ! I made the right choice to switch most definitely. Reviewed on: 3rd April 2023

Brilliant

Every question I’ve asked they’ve answered and every request I’ve made they’ve fulfilled 10/10 Reviewed on: 3rd April 2023

Effortless banking

I am a 17 year old a level student that does part time jobs. Metro bank is very easy to use especially in the app, savings accounts and cash deposits couldn’t be easier. I have never had a problem with security or anything of sorts. This bank really is efficient in what it offers. Reviewed on: 3rd April 2023

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