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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Easy to deal with

I find them very easy to deal with and open when it suits me Reviewed on: 3rd April 2023

Convenience

Pretty much the only High Street bank to have moved with the times Reviewed on: 3rd April 2023

Metro

Metro.bank.are always here late early and such a professional and friendly service Reviewed on: 3rd April 2023

Metro Bank: Exceeding Expectations in Every Way

I recently had the pleasure of visiting my local Metro Bank branch, and I have to say, I was blown away by the level of service I received. From the moment I walked in the door, I was greeted with a smile and a warm welcome, which immediately put me at ease. As I made my way to the counter to conduct my business, I was struck by how efficient and organised the staff were. Despite the fact that the branch was busy, everyone seemed to be working together seamlessly, with a level of professionalism that I've rarely seen in other banks. But what really impressed me was the attention to detail that Metro Bank showed throughout my visit. From the freshly brewed coffee and biscuits on offer in the lobby, to the comfortable seating and free WiFi, it was clear that Metro Bank understands the importance of creating a welcoming and comfortable environment for its customers. Of course, all of these amenities would be meaningless if the banking services themselves weren't up to par. But I'm happy to report that Metro Bank exceeded my expectations on this front as well. Whether I was depositing a check or transferring funds, the process was quick and easy, thanks in no small part to the knowledgeable and friendly staff who were always on hand to help. All in all, I couldn't be happier with my experience at Metro Bank, and I'm thrilled to support them in the Best British Bank awards. Reviewed on: 3rd April 2023

Convinent opening times

Able to go the branch during the weekends and in the evenings Reviewed on: 3rd April 2023

Best Bank

I have an account for about half a year, when I call I get a quick answer, when I want to go to the branch because it is open all week, nice and friendly customer service, I am satisfied Reviewed on: 3rd April 2023

Metro Bank

Best card, easy to use, helpeful in school fees... Reviewed on: 3rd April 2023

Whatever I say will always be little.

Whatever I say will always be little. Reviewed on: 3rd April 2023

Best for online banking!

Best bank for so user friendly app service for current account holders. Unique bank as offering euro account. Really happy with their services so far!we def need more branches near by!Thanks Reviewed on: 3rd April 2023

Always Available

Anytime I think of a bank that is always available even when I close late at work I always remember Metro will still be there for me Reviewed on: 3rd April 2023

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