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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

It's the best bank with its customers, the way you are welcomed, the things that are special, if you open an account, you get your card within minutes, that's what I like about it, it's special about metrobank, thank you.

It's the best bank with its customers, the way you are welcomed, the things that are special, if you open an account, you get your card within minutes, that's what I like about it, it's special about metrobank, thank you. Reviewed on: 3rd April 2023

Currently account

I’m so happy Reviewed on: 3rd April 2023

Aways great service!

Easy to bank with metro. ALways quick to assist on the phone or in store with no long waiting lines and really helpful staff! Reviewed on: 3rd April 2023

Ever reliable bank that serves it customers 7 days

Ever reliable bank that serves it customers 7 days in a week...metro bank is an amazing bank i have not regretted banking with them Reviewed on: 3rd April 2023

Something for all the family

Very impressed with the whole experience. My grandaughters loved the magic money machine and converted my spare cash into bank credit. In turn they got magic pencils and the dog got a biscuit. Reviewed on: 3rd April 2023

Easy to deal with

I find them very easy to deal with and open when it suits me Reviewed on: 3rd April 2023

Convenience

Pretty much the only High Street bank to have moved with the times Reviewed on: 3rd April 2023

Metro

Metro.bank.are always here late early and such a professional and friendly service Reviewed on: 3rd April 2023

Metro Bank: Exceeding Expectations in Every Way

I recently had the pleasure of visiting my local Metro Bank branch, and I have to say, I was blown away by the level of service I received. From the moment I walked in the door, I was greeted with a smile and a warm welcome, which immediately put me at ease. As I made my way to the counter to conduct my business, I was struck by how efficient and organised the staff were. Despite the fact that the branch was busy, everyone seemed to be working together seamlessly, with a level of professionalism that I've rarely seen in other banks. But what really impressed me was the attention to detail that Metro Bank showed throughout my visit. From the freshly brewed coffee and biscuits on offer in the lobby, to the comfortable seating and free WiFi, it was clear that Metro Bank understands the importance of creating a welcoming and comfortable environment for its customers. Of course, all of these amenities would be meaningless if the banking services themselves weren't up to par. But I'm happy to report that Metro Bank exceeded my expectations on this front as well. Whether I was depositing a check or transferring funds, the process was quick and easy, thanks in no small part to the knowledgeable and friendly staff who were always on hand to help. All in all, I couldn't be happier with my experience at Metro Bank, and I'm thrilled to support them in the Best British Bank awards. Reviewed on: 3rd April 2023

Convinent opening times

Able to go the branch during the weekends and in the evenings Reviewed on: 3rd April 2023

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