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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank

I've been with metro bank a while now and recommend them to so many family, friends and colleagues. We are all happy with the service,accounts and advise provided. They love customers and always open when you need them. Reviewed on: 3rd April 2023

Fantastic

Metro are such a helpful bank, they are always open and there when you need them which as a customer is something you need from your bank Reviewed on: 3rd April 2023

Great service

I needed to open up a current account and was very pleased with the customer service from employees. Reviewed on: 3rd April 2023

The Best Bank in UK

Great Bank and very friendly customers services.Thank you guys ! Reviewed on: 3rd April 2023

5 star service!

Whenever I go into my.local brach, the staff are always cheerful and happy to help Reviewed on: 3rd April 2023

Best bank ive been with

Metro are very quick at solving any problems you may have with the banking app a general problem. Reviewed on: 3rd April 2023

Wonderfully welcoming building and friendly helpful, child friendly staff

Opened 3 savings accounts for my grandchildren and they are encouraged to save their pocket money to visit the bank and put the pennies in the machine great service Reviewed on: 3rd April 2023

Happy banking

Like this bank.does what it says on the tin.Happy days. Reviewed on: 3rd April 2023

The friendly bank

Metro bank is the easiest and friendliest bank I have used. I opened an account after being recommended by friends and could not be happier. Banking with Metro is always a pleasant experience and more than exceeds My every day needs. Reviewed on: 3rd April 2023

Best customer experience

As a customer the main thing I want is access to quick customer service. Metro bank is open all 7 days which makes my life easier to visit anytime of the week. Ik addition to that, metro bank offer amazing customer service support help through phone call. Reviewed on: 3rd April 2023

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