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Metro Bank: Current account reviews

4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10579)

Best bank ive been with

5
Metro are very quick at solving any problems you may have with the banking app a general problem. Reviewed on: 3rd April 2023

Wonderfully welcoming building and friendly helpful, child friendly staff

5
Opened 3 savings accounts for my grandchildren and they are encouraged to save their pocket money to visit the bank and put the pennies in the machine great service Reviewed on: 3rd April 2023

Happy banking

5
Like this bank.does what it says on the tin.Happy days. Reviewed on: 3rd April 2023

The friendly bank

5
Metro bank is the easiest and friendliest bank I have used. I opened an account after being recommended by friends and could not be happier. Banking with Metro is always a pleasant experience and more than exceeds My every day needs. Reviewed on: 3rd April 2023

Best customer experience

5
As a customer the main thing I want is access to quick customer service. Metro bank is open all 7 days which makes my life easier to visit anytime of the week. Ik addition to that, metro bank offer amazing customer service support help through phone call. Reviewed on: 3rd April 2023

Vote for Metro Best Bank

5
I have been with the Metro Bank for around ten years. I have found them to be very reliable and the online banking experience has been great with no issues. I find ot very easy to transfer money and make payments to payees. I like that the bank is open 7 days a week and close late. I would definately recommend it to family and friends. Reviewed on: 3rd April 2023

Lovely friendly staff

5
Will deal with your issue professionally quickly. Great staff friendly willing to help. Store is bright friendly someone always welcoming and will point you in the right direction to get the right help. Reviewed on: 3rd April 2023

Nice quick transactions

5
Great back. Easy to use quick and fast transactions and moving between accounts Reviewed on: 3rd April 2023

Inclusive Bank

5
Best bank overall as you truly feel welcomed and never judged. Reviewed on: 3rd April 2023

PROFESSIONALISM

5
EXCELLENT IN ATTENDING TO ISSUES AND SOLVING ISSUES WITH EXCELLENT COMMUNICATION WITH CUSTOMER SERVICE Reviewed on: 3rd April 2023

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