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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Metro leading the way

Metro Bank has always offered an exemplary service whichever branch I go to. There is always a smile, a friendly voice and quick service. Metro Bank will always be my first choice. Reviewed on: 3rd April 2023

Great bank

Never had any problems, easy set up and you get your card the day you walk into the store Reviewed on: 3rd April 2023

Best bank ever

I have been banking with Metro bank for more than 4year is always a great experience with every of there services. Great staff and Management. Reviewed on: 3rd April 2023

Very good Customer Service

Always helpful and friendly whenever we go into the bank. Reviewed on: 3rd April 2023

A very proficient bank

I love the extra opening hours. Although I don’t need it because it’s easier to get through on the phone Reviewed on: 3rd April 2023

Bank staff you can talk to

Unlike other banks, you can actually go into metro and speak to someone who will quickly help you rather than direct you to a phone or machine. Account, online banking and card set up on the day. And you can visit 7 days a week! Recently opened an account for my child and that was quick and easy with their help Reviewed on: 3rd April 2023

Simply the best

Quick card replacement in store, and easy to use mobile banking Reviewed on: 3rd April 2023

The best

The best bank I have had ever an account with super attentive service always top notch Reviewed on: 3rd April 2023

Excellent service

Very good customer service, good banking service and branch open at weekend too Reviewed on: 3rd April 2023

Good service

Metro bank listens attentively to client Reviewed on: 3rd April 2023

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