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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Very likely

5
Best customer service and ope longer hrs Reviewed on: 3rd April 2023
Kamaljit 's avatar
Kamaljit

Fantastic service

5
Customer service is absolutely spot on! Everytime I go in there they always sort my problems out Reviewed on: 3rd April 2023
Lewis Nattress's avatar
Lewis Nattress

Service at its best

5
Metro bank has got good range of products available for people with varied requirements which is made suitable for everyone. Reviewed on: 3rd April 2023
sunandini pereddy's avatar
sunandini pereddy

The best bank

5
Thannks to thhem I have my UK account,I felt treat very well allí the time and they are answer very Quick to my enquires.Being foreign is nnot so easy having a UK account ,I being rejected from another bandas but not from them Well done Metro Bank Reviewed on: 3rd April 2023
Morariu Laura's avatar
Morariu Laura

Helpful bank

5
Metro helped me spend less money when I need to and looked out for me when I needed them very good bank. Reviewed on: 3rd April 2023
SaberZoro's avatar
SaberZoro

Helpful

5
Good bank nice and helpful staff always welcoming and polite Reviewed on: 3rd April 2023
Ian Hooton 's avatar
Ian Hooton

Marvellous Metro Bank

5
Personal friendly, they go over above and beyond. The best bank by a mile! Reviewed on: 3rd April 2023
Debbie Marshall's avatar
Debbie Marshall

Excellent Bank service

5
No more words to write. Fantastic Reviewed on: 3rd April 2023
Sujeera's avatar
Sujeera

1st Class Service

5
Ever since I joined the bank I have had zero issues and all my enquiries have been dealt with in a timely manner. Every service advisor I have encountered has always been helpful and kind. I couldn’t have asked for more. Reviewed on: 3rd April 2023
Sidrah Badat's avatar
Sidrah Badat

Convenient snd friendly staff

5
Convenient as it opens on a weekend too! Good customer care. Reviewed on: 3rd April 2023
Supriya Bhandari's avatar
Supriya Bhandari

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