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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Fabulous bank!!

A bank that I will recommend at any time to anyone! Great working hours for who has a busy week! They can always pop in over the weekend for whatever reason! Great staff! Reviewed on: 3rd April 2023

Easy Access

I went to the bank to open an accpunt they opened my account instantly and even issued the card at the same time. Even the savings account was opened and all services are quick. Reviewed on: 3rd April 2023

Fantastic service

Quick and efficient service as always and queries dealt with straight away. We'll Done Metro . Reviewed on: 3rd April 2023

Great financial institution!

My first account in the UK. When all other bank was giving me trouble to open an account, they were welcoming. They were helpful, trustworthy, and reliable service. Reviewed on: 3rd April 2023

Excellent bank

They're there when you need them. Always helpful and polite whenever I've been in the branch or had to contact them because I've locked myself out of my account Reviewed on: 3rd April 2023

Good bank

I am happy to used MetroBank every thinkg good Reviewed on: 3rd April 2023

Friendly efficient staff

Fast. Friendly. Helpful. Great they have bathrooms Reviewed on: 3rd April 2023

Amazing bank

Wonderful customer service, great products offered and incredible stores! Reviewed on: 3rd April 2023

Quality service

Availability and the service provided overall are at a good standard. Reviewed on: 3rd April 2023

Excellent Bank!

Metro is an excellent bank with well trained staff & services made simple to us which is great for older people! Great products and staff provide me with a service that uses current technology but gives what I call ‘ old fashioned service’, they listen & treat you with respect & nothing is too much trouble! Wish I had changed to them sooner!! Reviewed on: 3rd April 2023

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