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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Very good service

Every time I have a issue or problem with my debit card or account Metro Bank personnel have been excellent in helping to sort out my problem they are very polite and give a great service Reviewed on: 3rd April 2023

Very helpful staff

The do anything card while travelling. Aimed at young people.I am 66 go figure. Reviewed on: 3rd April 2023

The best bank in the UK

They provide excellent customer service. They are open every day even on a sunday. They can print out a bank card in sotre if you lose it. They are there to help when needed. Thanks Ludovit Berko Reviewed on: 3rd April 2023

fantastic service

fantastic service and staff best bank by far would highly recommend well done Metro Reviewed on: 3rd April 2023

In person services

Whenever i visit metro bank all the employees are helpful and welcoming. Reviewed on: 3rd April 2023

SO helpful

i had issues with getting back online and had to go into branch they have this really good system where they put you on a list get your mobile and call you when they are available I was able to do my food shopping and then got seen rather than just sitting and waiting as it happens with other banks Reviewed on: 3rd April 2023

Fabulous bank!!

A bank that I will recommend at any time to anyone! Great working hours for who has a busy week! They can always pop in over the weekend for whatever reason! Great staff! Reviewed on: 3rd April 2023

Easy Access

I went to the bank to open an accpunt they opened my account instantly and even issued the card at the same time. Even the savings account was opened and all services are quick. Reviewed on: 3rd April 2023

Fantastic service

Quick and efficient service as always and queries dealt with straight away. We'll Done Metro . Reviewed on: 3rd April 2023

Great financial institution!

My first account in the UK. When all other bank was giving me trouble to open an account, they were welcoming. They were helpful, trustworthy, and reliable service. Reviewed on: 3rd April 2023

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