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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Friendly efficient staff

Fast. Friendly. Helpful. Great they have bathrooms Reviewed on: 3rd April 2023

Amazing bank

Wonderful customer service, great products offered and incredible stores! Reviewed on: 3rd April 2023

Quality service

Availability and the service provided overall are at a good standard. Reviewed on: 3rd April 2023

Excellent Bank!

Metro is an excellent bank with well trained staff & services made simple to us which is great for older people! Great products and staff provide me with a service that uses current technology but gives what I call ‘ old fashioned service’, they listen & treat you with respect & nothing is too much trouble! Wish I had changed to them sooner!! Reviewed on: 3rd April 2023

Brilliant

Top bank excellent customer service and reliable Reviewed on: 3rd April 2023

Good service

excellent service,good staff,open 7 days Reviewed on: 3rd April 2023

Best Bank

Simply the best Bank in the country. Easy access and hope they open more northern branches Reviewed on: 3rd April 2023

Best Bank WW.

Best bank and they always help, best service and I’ll recommend it to everyone since they have the best online banking too. I have 2 cards that I use on a daily basis and it works in france and it’s very convenient since I got there a lot. I Hope i get the £1000 I got my first kid yesterday and I’m only 19. Reviewed on: 3rd April 2023

The Metro - Transfers as quick as the METRO

Love using Metro abroad, been using Metro for a while now. Very simple to set up, the branches are open with flexible hours which is super impressive. I find the spendings part of the app useful to see how much money I’m spending on coffee. All in all, a brilliant bank and brilliant app. Reviewed on: 3rd April 2023

Metro Bank gives great support to communities

Although we have very small funds at the moment, Metro Bank have been very helpful and encouraging. Reviewed on: 3rd April 2023

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