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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

The Metro - Transfers as quick as the METRO

Love using Metro abroad, been using Metro for a while now. Very simple to set up, the branches are open with flexible hours which is super impressive. I find the spendings part of the app useful to see how much money I’m spending on coffee. All in all, a brilliant bank and brilliant app. Reviewed on: 3rd April 2023

Metro Bank gives great support to communities

Although we have very small funds at the moment, Metro Bank have been very helpful and encouraging. Reviewed on: 3rd April 2023

Very good customer service

Easy to understand and convenient timing. Reviewed on: 3rd April 2023

Great service

They go out of their way to help their customers. Reviewed on: 3rd April 2023

Amazing customer service

Walked into the store left after 30 minutes with a current account setup and they took the time to switch from my old bank for me. Had to do pretty much nothing on my end. 10/10 customer service Reviewed on: 3rd April 2023

Nothings to much trouble

Excellent customer service, very knowledgeable, nothings to much trouble. Go out of their way to help. Always smiling when in store. Reviewed on: 3rd April 2023

Very likely

Best and efficient good customer service provider all there to render a helping hand Reviewed on: 3rd April 2023

Easy to Open

online easy to open, less than 4days to receive the card. Most Issues can be fixed on the app and the amount of times i have called customer service the issue was fixed right Away while i was on the call. Reviewed on: 3rd April 2023

Superb bank

I have been so impressed with the support and expertise of ypur teams , and customer services have been brill , also the services in branch online and the app are superb , so glad i switched from my old bank Reviewed on: 3rd April 2023

Great bank and customer service

I have been into the bank and the staff are always friendly and helpful, nothing is too much trouble. The app is the best banking app I have. It's easy to use and efficient. Reviewed on: 3rd April 2023

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