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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Very likely

Best and efficient good customer service provider all there to render a helping hand Reviewed on: 3rd April 2023

Easy to Open

online easy to open, less than 4days to receive the card. Most Issues can be fixed on the app and the amount of times i have called customer service the issue was fixed right Away while i was on the call. Reviewed on: 3rd April 2023

Superb bank

I have been so impressed with the support and expertise of ypur teams , and customer services have been brill , also the services in branch online and the app are superb , so glad i switched from my old bank Reviewed on: 3rd April 2023

Great bank and customer service

I have been into the bank and the staff are always friendly and helpful, nothing is too much trouble. The app is the best banking app I have. It's easy to use and efficient. Reviewed on: 3rd April 2023

Simply the best bank around

Metro bank is by far the easiest and best bank around , if you have any issues you are greeted in branch by friendly staff who will help you resolve any issues immediately, lost or damaged bank card , no problem as they will print a replacement there and then. I, have already recommended to all my family, friends and work colleagues as I cannot praise the his bank enough, very happy to be a customer, best move I ever made ! Reviewed on: 3rd April 2023

Simple, reliable, available

Metro Bank’s current account & app’ makes day to day banking easy & quick. Compared to other accounts with other banks, Metro Bank is simple & effective for all my needs. Reviewed on: 3rd April 2023

great service

I love that they open on sundays and their working hours are longer than regular banks Reviewed on: 3rd April 2023

Abduls review

good customer service. Very easy to manage Reviewed on: 3rd April 2023

The best customer service

The Metro bank has the best customer service and also, they are helpful and motivated with the customers. Reviewed on: 3rd April 2023

Easy and practical

Every time you go on a Metro bank the employees are so helpful, everything is there to make your experience easy and friendly. Even when you go abroad you can use your card . Reviewed on: 3rd April 2023

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