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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

great service

I love that they open on sundays and their working hours are longer than regular banks Reviewed on: 3rd April 2023

Abduls review

good customer service. Very easy to manage Reviewed on: 3rd April 2023

The best customer service

The Metro bank has the best customer service and also, they are helpful and motivated with the customers. Reviewed on: 3rd April 2023

Easy and practical

Every time you go on a Metro bank the employees are so helpful, everything is there to make your experience easy and friendly. Even when you go abroad you can use your card . Reviewed on: 3rd April 2023

fast and reliable banking service

fast services with metro bank services Reviewed on: 3rd April 2023

Fully satisfied!

Fully satisfied with the services I receive from the bank. Reviewed on: 3rd April 2023

Excellent service in metro bank

The service is metro bank is amazing recommend everyone to go there Reviewed on: 3rd April 2023

Prompt service

I have always had the best of service when I am at the branch or on the phone with customer service. Never had to wait for long on the telephone like with most other banks. Very user friendly app too. Reviewed on: 3rd April 2023

Vote

Always good never have any problem and always there to help Reviewed on: 3rd April 2023

Great bank

Very helpful when your a new person entering the uk for the first time and need to get a bank account set up immediately. I would highly recommend! Reviewed on: 3rd April 2023

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