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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

fast and reliable banking service

fast services with metro bank services Reviewed on: 3rd April 2023

Fully satisfied!

Fully satisfied with the services I receive from the bank. Reviewed on: 3rd April 2023

Excellent service in metro bank

The service is metro bank is amazing recommend everyone to go there Reviewed on: 3rd April 2023

Prompt service

I have always had the best of service when I am at the branch or on the phone with customer service. Never had to wait for long on the telephone like with most other banks. Very user friendly app too. Reviewed on: 3rd April 2023

Vote

Always good never have any problem and always there to help Reviewed on: 3rd April 2023

Great bank

Very helpful when your a new person entering the uk for the first time and need to get a bank account set up immediately. I would highly recommend! Reviewed on: 3rd April 2023

Very good

Excellent customer service and performance management Reviewed on: 3rd April 2023

Pure perfection

Every time I go to bank or I use mobile banking everything is simple. Stuff is always helpful and professional. Reviewed on: 3rd April 2023

Excellent Service

Don’t have baseless formalities and a lot of process for you to open an account. Very easygoing people Reviewed on: 3rd April 2023

Outstanding

Have very little contact with the bank my app does everything what i want it to do, and the little amount of time i do need help, they go the xtra mile for you Reviewed on: 3rd April 2023

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