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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Excellent Bank

5
Metro Bank is the best bank. I have always been very happy with their service. The staff is always friendly and helpful. I love their working time and that you can get your card printed the same day of applying. Good luck to them and hope they will win the reward they deserve Reviewed on: 3rd April 2023
Jasmina's avatar
Jasmina

The best bank

5
App easy to use, costumer service is excelent Reviewed on: 3rd April 2023
Sorin Serban's avatar
Sorin Serban

Excellent Bank

5
Easy app and also 'proper' login from desktop. Branches that even allow banking to take place.. So refreshing when the legacy banks are closing branches as fast as they can get away with. Reviewed on: 3rd April 2023
Peter Stanley's avatar
Peter Stanley

Excellent service

5
Good staff always ready to help Reviewed on: 3rd April 2023
Ramandeep Grewal's avatar
Ramandeep Grewal

The best

5
Internet banking very legible . Bank staff always very helpful and friendly . I have already recommended Metro Bank to several people. It is very important that the Bank is also open on Sundays. Reviewed on: 3rd April 2023
Boguslawa Gniadek 's avatar
Boguslawa Gniadek

Down to earth

5
Very approachable bank they make me feel at home relaxed good job metro bank Reviewed on: 3rd April 2023
Martin Knowles's avatar
Martin Knowles

Top High Street Bank

5
Metro Bank gives you all the services that seem to be disapearing from other high street banks, in the bank customer service beyond expectations. Reviewed on: 3rd April 2023
John Graham's avatar
John Graham

Helpful, good customer service

5
Whenever I have a problem which is very rare and normally my own fault, metro team always deal with it professionally and are always so lovely to me, the banking app is my favourite and it categorises what I’m spending my money on the most etc, really love this bank and wouldn’t change it Reviewed on: 3rd April 2023
Jasmine Wilkins's avatar
Jasmine Wilkins

Best bank forever.

5
Metro bank is such a very good bank. I am using this bank from last one year to above i didn't get any fraud however I am using Halifax as well but I got lots of fraud on their. So I always recommend metro bank to all my friends,family and colleagues. Reviewed on: 3rd April 2023
Kiranpreet kaur's avatar
Kiranpreet kaur

Best bank

5
Always there when I need them no matter what day Reviewed on: 3rd April 2023
Lorraine hill's avatar
Lorraine hill

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