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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent Bank

Easy app and also 'proper' login from desktop. Branches that even allow banking to take place.. So refreshing when the legacy banks are closing branches as fast as they can get away with. Reviewed on: 3rd April 2023

Excellent service

Good staff always ready to help Reviewed on: 3rd April 2023

The best

Internet banking very legible . Bank staff always very helpful and friendly . I have already recommended Metro Bank to several people. It is very important that the Bank is also open on Sundays. Reviewed on: 3rd April 2023

Down to earth

Very approachable bank they make me feel at home relaxed good job metro bank Reviewed on: 3rd April 2023

Top High Street Bank

Metro Bank gives you all the services that seem to be disapearing from other high street banks, in the bank customer service beyond expectations. Reviewed on: 3rd April 2023

Helpful, good customer service

Whenever I have a problem which is very rare and normally my own fault, metro team always deal with it professionally and are always so lovely to me, the banking app is my favourite and it categorises what I’m spending my money on the most etc, really love this bank and wouldn’t change it Reviewed on: 3rd April 2023

Best bank forever.

Metro bank is such a very good bank. I am using this bank from last one year to above i didn't get any fraud however I am using Halifax as well but I got lots of fraud on their. So I always recommend metro bank to all my friends,family and colleagues. Reviewed on: 3rd April 2023

Best bank

Always there when I need them no matter what day Reviewed on: 3rd April 2023

Very likely

Best customer service and ope longer hrs Reviewed on: 3rd April 2023

Fantastic service

Customer service is absolutely spot on! Everytime I go in there they always sort my problems out Reviewed on: 3rd April 2023

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