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Metro Bank: Current account reviews

4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Modern Bank

5
A bank suited to young professionals - was able to open a bank account on a bank holiday, leaving the branch all set up. No waiting- perfect! Reviewed on: 3rd April 2023

Trustworthy bank

5
Very friendly customer service, easy to navigate mobile app Reviewed on: 3rd April 2023

The bank for all

5
Love this bank. I bank with other banks too but Metro is by far the best. From customer service to flexible opening hours Reviewed on: 3rd April 2023

Great people

5
Always helpful, think outside the box and dedicated to their customers. Reviewed on: 3rd April 2023

Friendly staff and helpful

5
Amazing staff who went above and beyond when there was issues on their side but had good communication and process to support. Amazing service would recommend to anyone Reviewed on: 3rd April 2023

I like how easy it is

5
Very easy to navigate through your account (or accounts) through the app. I personally like the money tracking feature. Reviewed on: 3rd April 2023

The best bank

5
Very satisfied with Metro Bank and its services Reviewed on: 3rd April 2023

Excellent customer service

5
Always availan=ble when required, friendly and effecient Reviewed on: 3rd April 2023

Excellent Bank

5
Metro Bank is the best bank. I have always been very happy with their service. The staff is always friendly and helpful. I love their working time and that you can get your card printed the same day of applying. Good luck to them and hope they will win the reward they deserve Reviewed on: 3rd April 2023

The best bank

5
App easy to use, costumer service is excelent Reviewed on: 3rd April 2023

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