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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Friendly staff and helpful

5
Amazing staff who went above and beyond when there was issues on their side but had good communication and process to support. Amazing service would recommend to anyone Reviewed on: 3rd April 2023
Robert Hague's avatar
Robert Hague

I like how easy it is

5
Very easy to navigate through your account (or accounts) through the app. I personally like the money tracking feature. Reviewed on: 3rd April 2023
Aldrich's avatar
Aldrich

The best bank

5
Very satisfied with Metro Bank and its services Reviewed on: 3rd April 2023
Florin Ciolacu's avatar
Florin Ciolacu

Excellent customer service

5
Always availan=ble when required, friendly and effecient Reviewed on: 3rd April 2023
Martyn Davis's avatar
Martyn Davis

Excellent Bank

5
Metro Bank is the best bank. I have always been very happy with their service. The staff is always friendly and helpful. I love their working time and that you can get your card printed the same day of applying. Good luck to them and hope they will win the reward they deserve Reviewed on: 3rd April 2023
Jasmina's avatar
Jasmina

The best bank

5
App easy to use, costumer service is excelent Reviewed on: 3rd April 2023
Sorin Serban's avatar
Sorin Serban

Excellent Bank

5
Easy app and also 'proper' login from desktop. Branches that even allow banking to take place.. So refreshing when the legacy banks are closing branches as fast as they can get away with. Reviewed on: 3rd April 2023
Peter Stanley's avatar
Peter Stanley

Excellent service

5
Good staff always ready to help Reviewed on: 3rd April 2023
Ramandeep Grewal's avatar
Ramandeep Grewal

The best

5
Internet banking very legible . Bank staff always very helpful and friendly . I have already recommended Metro Bank to several people. It is very important that the Bank is also open on Sundays. Reviewed on: 3rd April 2023
Boguslawa Gniadek 's avatar
Boguslawa Gniadek

Down to earth

5
Very approachable bank they make me feel at home relaxed good job metro bank Reviewed on: 3rd April 2023
Martin Knowles's avatar
Martin Knowles

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