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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Trustworthy and kindness

I trust metro bank same way they trusted me. I lost my card recently and some one was using my card and spent my money. I realised that my card was missing and by then my money had been spent, i was worried i didn't know what to do. soo i went to metro bank Ealing the next day and told them what happened, they believed me and they were really kind to me and told me not to worry, they returned the money that was spent and then they me a new card. I was relieved and I was soo happy. Metro bank is the best! Reviewed on: 3rd April 2023

excellent bank and staff

Greeted on entrance with polite and well mannered staff, it's a pleasure to bank there. Nothing is trouble and each and every member is willing to assist. Now my wife and family members are metro bankers. Well done to everyone. Reviewed on: 3rd April 2023

Very good bank

Good bank friendly staff and good service Reviewed on: 3rd April 2023

The app couldn't be more simpler

Straight forward banking with 7 days branch convenience and and obvious customer focus. The app is a breeze and couldn't be more simpler. Reviewed on: 3rd April 2023

Best bank

The best bank ive used id recommend everyone to join Metro…. Reviewed on: 3rd April 2023

Good bank

Reliable online banking Good customer support Easy to open and use Good exchange rate if you are using bank cars abroad Reviewed on: 3rd April 2023

Modern Bank

A bank suited to young professionals - was able to open a bank account on a bank holiday, leaving the branch all set up. No waiting- perfect! Reviewed on: 3rd April 2023

Trustworthy bank

Very friendly customer service, easy to navigate mobile app Reviewed on: 3rd April 2023

The bank for all

Love this bank. I bank with other banks too but Metro is by far the best. From customer service to flexible opening hours Reviewed on: 3rd April 2023

Great people

Always helpful, think outside the box and dedicated to their customers. Reviewed on: 3rd April 2023

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