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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Metro Magnificent

I’ve been with metro bank for years now, going from their children accounts to their senior ones and it couldn’t have been more perfect for the age I was to the age I became it was a smooth transition and I’ve never had any issue with them Reviewed on: 3rd April 2023

Excellent services

Always prompt and there to help you whenever necessary. Easy to access the app, very friendly when speaking with them. Reviewed on: 3rd April 2023

People's bank

Staffs in Northampton's Metro Bank are top professional and friendly. It is always a pleasure to pop in to do business and love it. Reviewed on: 3rd April 2023

Current Account

One of the best current Account I have ever had, great success and great Customer service, helpful staff. Reviewed on: 3rd April 2023

Trustworthy and kindness

I trust metro bank same way they trusted me. I lost my card recently and some one was using my card and spent my money. I realised that my card was missing and by then my money had been spent, i was worried i didn't know what to do. soo i went to metro bank Ealing the next day and told them what happened, they believed me and they were really kind to me and told me not to worry, they returned the money that was spent and then they me a new card. I was relieved and I was soo happy. Metro bank is the best! Reviewed on: 3rd April 2023

excellent bank and staff

Greeted on entrance with polite and well mannered staff, it's a pleasure to bank there. Nothing is trouble and each and every member is willing to assist. Now my wife and family members are metro bankers. Well done to everyone. Reviewed on: 3rd April 2023

Very good bank

Good bank friendly staff and good service Reviewed on: 3rd April 2023

The app couldn't be more simpler

Straight forward banking with 7 days branch convenience and and obvious customer focus. The app is a breeze and couldn't be more simpler. Reviewed on: 3rd April 2023

Best bank

The best bank ive used id recommend everyone to join Metro…. Reviewed on: 3rd April 2023

Good bank

Reliable online banking Good customer support Easy to open and use Good exchange rate if you are using bank cars abroad Reviewed on: 3rd April 2023

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