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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

The best!

I'm very happy with Metro Bank!They helped me with my DMP when I open an account with them.The staff is very friendly,helpfull and ready to gives good advices and resolved all our problems. Reviewed on: 3rd April 2023

Metro bank

Metro bank is really convenient if you want a bank card quickly though its lengthy to get the card it make sure that you get the right card you need for spending Reviewed on: 3rd April 2023

Verry weel service with metro bank

In my concluzion metro bank is goone be the best way for the future and i wish theey will join more peopals this bank Reviewed on: 3rd April 2023

Happy from bank

Very good customer service at this location every time I have been there, however, expect to spend 15 minutes in line most of the time. ... (BN) is everything a bank should be. ... This bank has an awesome team. Reviewed on: 3rd April 2023

Excellent

I love this bsnk it is very satisfying and safety. All staff are helpful. Reviewed on: 3rd April 2023

Opening time

I like a 7 day a week open Friendly staff good condition Reviewed on: 3rd April 2023

Easily accessible and reliable

Always easy to use the mobile app frequently and as of yet , never needed to go in store for issues. Reviewed on: 3rd April 2023

Great friendly Bank

I really like the customer service, the staff are very friendly, cheerful and very helpful., I like the late opening hours, and that they are open on Sunday's, because with the hours I work, I can't always get there during the week, keep the great work up. Reviewed on: 3rd April 2023

Best bank in UK

Best Bank, very easy to work with Metro bank and useful staff . Online banking and mobile banking very useful. Reviewed on: 3rd April 2023

Prompt, reliable, excellent!

I’ve been very happy with my banking experience in person, on the app and the phone. Excellent, prompt customer service. Delighted. Reviewed on: 3rd April 2023

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