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Metro Bank: Current account reviews

4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Best

5
friendly employees they always want to help Reviewed on: 3rd April 2023

Super easy

5
Super easy super fast to get thru Reviewed on: 3rd April 2023

Good service

5
Good customer service ! Safety and security Reviewed on: 3rd April 2023

Best bank in the world

5
Friendly staff who always deal with my business in a timely and efficient way. I have always been very satisfied with how the bank looks after my account and their communication is excellent. I will be banking with them for a long time to come! Reviewed on: 3rd April 2023

Awesome

5
Metro Bank is my bestie. You have no idea how I hated going to the bank in person before internet banking became prominent, but since I began to bank with Metro, I just love visiting my Clapham Junction Branch. I was there two times last week. Good customer service, very nice and welcoming people. Metro Bank is the BEST. Reviewed on: 3rd April 2023

Easy to work with

5
Easy to work with people are really helpful Reviewed on: 3rd April 2023

The best!

5
I'm very happy with Metro Bank!They helped me with my DMP when I open an account with them.The staff is very friendly,helpfull and ready to gives good advices and resolved all our problems. Reviewed on: 3rd April 2023

Metro bank

5
Metro bank is really convenient if you want a bank card quickly though its lengthy to get the card it make sure that you get the right card you need for spending Reviewed on: 3rd April 2023

Verry weel service with metro bank

5
In my concluzion metro bank is goone be the best way for the future and i wish theey will join more peopals this bank Reviewed on: 3rd April 2023

Happy from bank

5
Very good customer service at this location every time I have been there, however, expect to spend 15 minutes in line most of the time. ... (BN) is everything a bank should be. ... This bank has an awesome team. Reviewed on: 3rd April 2023

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