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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Easy and Efficient

Having a bank to go too in person with a small money machine that converts coins to money in my bank is so easy for me, especially with a savings jar. Their staff are kind and solve problems quickly and efficently with great customer service. I've never had any issues with Metro. Reviewed on: 3rd April 2023

Great bank

Excellent customer service and have an easy to navigate mobile banking app! Reviewed on: 3rd April 2023

Best bank

Very helpful and customer friendly staff. They support customers in achieving their financial goals. Reviewed on: 3rd April 2023

Sooooo helpful when I was very stressed and needed help

I had lost my husband who did all the finances for me, I saw a very helpful person who set up my account, went through it all very simplistically for me, got me my card and pin all done, ensured I could use it etc…..I haven’t had any service like that from other banks. Plus they are open Sunday and always glad to help no matter what the question. Reviewed on: 3rd April 2023

Best Comfortable Family Bank

Best Customer Service Fast And Reliable Providing Card Fastest Service I Lost My Card And Within 15 Mins I Got New Card Very Helping Customer Service I Am Single Dad They Provide Colors Books To My Daughter To Play With Outstanding Fast Calls Pickup Service I Am Using Only Bank that's Metro Bank Thanks ! Reviewed on: 3rd April 2023

Excellent customer service

The staff are very helpful and the customer service is excellent Reviewed on: 3rd April 2023

Easy and clean

Easy to set up an account and start using services Reviewed on: 3rd April 2023

Amazing

Lovely people and lovely service Reviewed on: 3rd April 2023

Fast and easy service powered by great customer service

I enjoy very much banking with Metro as they put the people in front of their business. Services are fast and easy to use and very conventient. Also 7/7 like no other bank. Reviewed on: 3rd April 2023

Excellent bank

The most fastest bank so far I have got. It's so easy to use their app and walk in banks. Reviewed on: 3rd April 2023

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