Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

View other Metro Bank products

4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Helpful and Accurate

Metro Bank is not snob like some of the other high street banks. Helpful staff and easy to use banking app. Their safe deposit service is also no less attractive either. 5 stars allround Reviewed on: 3rd April 2023

This one is best

best service and best app good use Reviewed on: 3rd April 2023

Very friendly customer service

I am a client of Metro Bank for 2 years and I am very happy with their services Reviewed on: 3rd April 2023

Easy and Efficient

Having a bank to go too in person with a small money machine that converts coins to money in my bank is so easy for me, especially with a savings jar. Their staff are kind and solve problems quickly and efficently with great customer service. I've never had any issues with Metro. Reviewed on: 3rd April 2023

Great bank

Excellent customer service and have an easy to navigate mobile banking app! Reviewed on: 3rd April 2023

Best bank

Very helpful and customer friendly staff. They support customers in achieving their financial goals. Reviewed on: 3rd April 2023

Sooooo helpful when I was very stressed and needed help

I had lost my husband who did all the finances for me, I saw a very helpful person who set up my account, went through it all very simplistically for me, got me my card and pin all done, ensured I could use it etc…..I haven’t had any service like that from other banks. Plus they are open Sunday and always glad to help no matter what the question. Reviewed on: 3rd April 2023

Best Comfortable Family Bank

Best Customer Service Fast And Reliable Providing Card Fastest Service I Lost My Card And Within 15 Mins I Got New Card Very Helping Customer Service I Am Single Dad They Provide Colors Books To My Daughter To Play With Outstanding Fast Calls Pickup Service I Am Using Only Bank that's Metro Bank Thanks ! Reviewed on: 3rd April 2023

Excellent customer service

The staff are very helpful and the customer service is excellent Reviewed on: 3rd April 2023

Easy and clean

Easy to set up an account and start using services Reviewed on: 3rd April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Platinum Current Account
from TSB 4.01 from 21 reviews
International Payments
from iFAST Global Bank 4.71 from 362 reviews
Gold account
from NatWest 4.58 from 365 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.81 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub