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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great service by professional staff

Great service seven days a week. Great mobile banking which keeps you up to date with what is happening with your account. Reviewed on: 3rd April 2023

Best customer service

I opened my Metro account when I first arrived in.UK and have no regrets. Good customer service, very easy to use app. Most important the branches are open in weekends so I can go to the bank for any issues . Reviewed on: 3rd April 2023

Best by far

Open early and stay open late so more accessible. Helpful and friendly staff. Easy to use app. Easy access to my money Reviewed on: 3rd April 2023

Excellent service

Easy to open an account online and always had excellent service. Glad I moved to metro bank Reviewed on: 3rd April 2023

Good customer assistance

Easy and quick process to open an account with a friendly team Reviewed on: 3rd April 2023

metro bank ,the best

everything is solved very quickly and simply, many locations where you can get your card on the spot, open and willing to help you any day of the week Reviewed on: 3rd April 2023

Metro Bank

The mostly honest bank and professionalism. Reviewed on: 3rd April 2023

Great company

Very good customer service and can speak to a real person at any time in branch and on the phone Reviewed on: 3rd April 2023

Perfect and fantastic

It’s very good to use metro bank and all the staff are very helpful and friendly. Reviewed on: 3rd April 2023

Highly recommend

Very good bank, like the fact you can replace your card instore and there open late. Reviewed on: 3rd April 2023

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