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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10577)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Current account

Since I joined Metro Bank I had no problems with my account 5stars Reviewed on: 3rd April 2023

No 1

The best bank ever I had friendly Staff easy app 24/7 support and more Reviewed on: 3rd April 2023

Great bank

Great bank with great customer service, so when you are stuck they go beyond to help out. I lost all my details and they were really helpful. Reviewed on: 3rd April 2023

Metro Bank helped when other banks didn't even try

We wanted to set up a bank account for our jiu jitsu club. All our instructors are volunteers and we're a voluntary organsisation. Metro Bank was the only bank we tried to open an account with who really tried to understand what we were and what our banking needs were. None of the other banks we went to seemd that bothered. I really like the fact that we can deposit members' cash subscriptions seven times a week and I've now recommended the bank to other jiu jitsu clubs. Reviewed on: 3rd April 2023

All about the employees

It’s the people that make the bank what it is…Superb Reviewed on: 3rd April 2023

Easy access

Always helpful in-store or over the phone. Feel very confident to bank my money with them. Reviewed on: 3rd April 2023

Best service

Every time i’ve been to metro bank or called in, they’ve been super helpful and always attended to my needs effortlessly! Reviewed on: 3rd April 2023

Best bank

I was a little bit sceptic at the beginning when I have decided to do my account at Metro bank, but for me they are all I need when you talk about banking. They check all your details and your money’s are safe there. All the time you need to confirm on app when you spend online. All the time when you travel they make sure that you have the best exchange and you can use the card everywhere. The staff is very friendly and help you all the time. I strongly recommend Metro Bank to all my friends. Reviewed on: 3rd April 2023

Great Service

I’ve been with Metro bank for years now. I can’t complain about anything, the customer support is great and also the app. Your money is in safe hands with them. Reviewed on: 3rd April 2023

Fantastic Service

Metro bank treating their customers in well manner and they never ever hesitate to give their best service to me , I would recommend to all my friends and family. Reviewed on: 3rd April 2023

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