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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy access

5
Always helpful in-store or over the phone. Feel very confident to bank my money with them. Reviewed on: 3rd April 2023
Demi Ward's avatar
Demi Ward

Best service

5
Every time i’ve been to metro bank or called in, they’ve been super helpful and always attended to my needs effortlessly! Reviewed on: 3rd April 2023
MERA's avatar
MERA

Best bank

5
I was a little bit sceptic at the beginning when I have decided to do my account at Metro bank, but for me they are all I need when you talk about banking. They check all your details and your money’s are safe there. All the time you need to confirm on app when you spend online. All the time when you travel they make sure that you have the best exchange and you can use the card everywhere. The staff is very friendly and help you all the time. I strongly recommend Metro Bank to all my friends. Reviewed on: 3rd April 2023
Alexandra D's avatar
Alexandra D

Great Service

5
I’ve been with Metro bank for years now. I can’t complain about anything, the customer support is great and also the app. Your money is in safe hands with them. Reviewed on: 3rd April 2023
Peter Szabo's avatar
Peter Szabo

Fantastic Service

5
Metro bank treating their customers in well manner and they never ever hesitate to give their best service to me , I would recommend to all my friends and family. Reviewed on: 3rd April 2023
Wasu 's avatar
Wasu

Best bank

5
Very efficient banking. Highly recommended Reviewed on: 3rd April 2023
Mohammad Rabbani's avatar
Mohammad Rabbani

Opend in a good hours

5
Nice and quick service, lovely stuff. Toilet for customers Reviewed on: 3rd April 2023
agnieszka.oxley@yahoo.co.uk's avatar
[email protected]

Very good bank

5
Good banking service and Thay always dog as a animal lovere I think it very good Reviewed on: 3rd April 2023
ryan hickman's avatar
ryan hickman

Great service

5
Always a great service when I need to speak with customer service, also a great help they can print a new card in store. Reviewed on: 3rd April 2023
Ryan Collins's avatar
Ryan Collins

Brilliant

5
I’ve been with a few banks but never as good as metro. They are very quick to help out with any issues I have (if any). Easy app to use and quick and easy in store too. Reviewed on: 3rd April 2023
Emily Edwards's avatar
Emily Edwards

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