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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Metro Bank helped when other banks didn't even try

5
We wanted to set up a bank account for our jiu jitsu club. All our instructors are volunteers and we're a voluntary organsisation. Metro Bank was the only bank we tried to open an account with who really tried to understand what we were and what our banking needs were. None of the other banks we went to seemd that bothered. I really like the fact that we can deposit members' cash subscriptions seven times a week and I've now recommended the bank to other jiu jitsu clubs. Reviewed on: 3rd April 2023

All about the employees

5
It’s the people that make the bank what it is…Superb Reviewed on: 3rd April 2023

Easy access

5
Always helpful in-store or over the phone. Feel very confident to bank my money with them. Reviewed on: 3rd April 2023

Best service

5
Every time i’ve been to metro bank or called in, they’ve been super helpful and always attended to my needs effortlessly! Reviewed on: 3rd April 2023

Best bank

5
I was a little bit sceptic at the beginning when I have decided to do my account at Metro bank, but for me they are all I need when you talk about banking. They check all your details and your money’s are safe there. All the time you need to confirm on app when you spend online. All the time when you travel they make sure that you have the best exchange and you can use the card everywhere. The staff is very friendly and help you all the time. I strongly recommend Metro Bank to all my friends. Reviewed on: 3rd April 2023

Great Service

5
I’ve been with Metro bank for years now. I can’t complain about anything, the customer support is great and also the app. Your money is in safe hands with them. Reviewed on: 3rd April 2023

Fantastic Service

5
Metro bank treating their customers in well manner and they never ever hesitate to give their best service to me , I would recommend to all my friends and family. Reviewed on: 3rd April 2023

Best bank

5
Very efficient banking. Highly recommended Reviewed on: 3rd April 2023

Opend in a good hours

5
Nice and quick service, lovely stuff. Toilet for customers Reviewed on: 3rd April 2023

Very good bank

5
Good banking service and Thay always dog as a animal lovere I think it very good Reviewed on: 3rd April 2023

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