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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Mr A

Excellent service and great customer service and a very good experience with the customer support service team at the metro banks Reviewed on: 3rd April 2023

great

great customer service great aesthetics easy to use app Reviewed on: 3rd April 2023

Excellent current account

I opened this account with great ease and convenience. I was up and running very quickly and have operated my account with confidence. Reviewed on: 3rd April 2023

BEST BANK EVER

From day one I was impressed with this institution . Service , helpful , convenient . Nothing was to much trouble for them . Being " not young " and not the most savvy with apps etc they talked me through the process coolly , patiently and calmly . Cant see myself changing banks ever again Reviewed on: 3rd April 2023

Love Metro Bank

Easy to use, great customer service, stores open later and more days of the week, app is efficient Reviewed on: 3rd April 2023

Excellent banking system

All so helpful when I visit the bank great opening times. Also friendly staff in person and on the phone. Would recommend this bank to friends and family Reviewed on: 3rd April 2023

Easy access and easy banking

I always make money transfer and or simply make any transactions using my metro bank in their app. Easy access and easy banking with them. Reviewed on: 3rd April 2023

Very easy and accessible bank, great customer service and loads of bank locations in my area

Just a great bank in general never had issues with it and they offered amazing customer service when my money was stolen Reviewed on: 3rd April 2023

Simple and convenient

Very easy to do day to day Banking Reviewed on: 3rd April 2023

Best bank

Always happy to help nothing is to much trouble Reviewed on: 3rd April 2023

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