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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great service

Always a great service when I need to speak with customer service, also a great help they can print a new card in store. Reviewed on: 3rd April 2023

Brilliant

I’ve been with a few banks but never as good as metro. They are very quick to help out with any issues I have (if any). Easy app to use and quick and easy in store too. Reviewed on: 3rd April 2023

The best banking service

7 days a week very online easy service Reviewed on: 3rd April 2023

Current account

Super easy to see your spendings and east to create other places for your money such as savings Reviewed on: 3rd April 2023

Great bank

Metro is very handy from being able to get a brand new card printed the same day as requested to the great customer service which is quick and efficient. Metro is the best company I’ve ever banked with. Reviewed on: 3rd April 2023

Excellent Service, easy to talk to

Excellent service, no hassles, easy to talk to Reviewed on: 3rd April 2023

Mr A

Excellent service and great customer service and a very good experience with the customer support service team at the metro banks Reviewed on: 3rd April 2023

great

great customer service great aesthetics easy to use app Reviewed on: 3rd April 2023

Excellent current account

I opened this account with great ease and convenience. I was up and running very quickly and have operated my account with confidence. Reviewed on: 3rd April 2023

BEST BANK EVER

From day one I was impressed with this institution . Service , helpful , convenient . Nothing was to much trouble for them . Being " not young " and not the most savvy with apps etc they talked me through the process coolly , patiently and calmly . Cant see myself changing banks ever again Reviewed on: 3rd April 2023

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