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Metro Bank: Current account reviews

4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy access and easy banking

5
I always make money transfer and or simply make any transactions using my metro bank in their app. Easy access and easy banking with them. Reviewed on: 3rd April 2023

Very easy and accessible bank, great customer service and loads of bank locations in my area

5
Just a great bank in general never had issues with it and they offered amazing customer service when my money was stolen Reviewed on: 3rd April 2023

Simple and convenient

5
Very easy to do day to day Banking Reviewed on: 3rd April 2023

Best bank

5
Always happy to help nothing is to much trouble Reviewed on: 3rd April 2023

MetroBank current account is phenomenal!

5
My best online and in person banking experiences in relation to a current account have been due to the great customer services offered by metro bank. It was quick and easy to open an account and the excellent online banking app makes handling my money very easy Reviewed on: 3rd April 2023

Perfect

5
A bank for population and for everyone Reviewed on: 3rd April 2023

Is the best bank

5
Is the best bank I'm really happy to be them customer. Reviewed on: 3rd April 2023

Banking made so easy

5
Metro staff have the best customer relations, nothing is too much trouble, banking is made easy Reviewed on: 3rd April 2023

Very helpful staff

5
Was given lots of time and explanation Reviewed on: 3rd April 2023

Best bank

5
I opened an account and received my card at the desk right there in 5 min, I tried the same thing with the other banks and the process is taking days. Reviewed on: 3rd April 2023

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