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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent personal service

At Metro Bank you get the sort of service out of fashion in most other banks - personal and attentive - makes you feel like a valued client - thanks guys. Reviewed on: 3rd April 2023

Good service

The service provided by the bank is excellent. With the current account I got a instant savings account which allowed me to save. Also the services are available 24/7, even on Sundays which helps me a lot as I'm free only on the weekends. Reviewed on: 3rd April 2023

Good account for savings

It was a wonderful experience with metro bank Reviewed on: 3rd April 2023

Great Bank

I love this bank, super helpful with everything Reviewed on: 3rd April 2023

Convenient,easy and helpful

I went there to open an account which was done within an hour and even they made me a bank card which I could use straight away. Always had a friendly staff and welcoming atmosphere whenever I visit Swindon branch. They went further to help me . Reviewed on: 3rd April 2023

Simply fantastic

So helpful compared to all other “old fashioned” banks. Most high street banks are closed on weekends now, or close at 12 on weekdays near me. Metro are so with the times. Open later, efficient, modern. Why would you stick with an old one? Reviewed on: 3rd April 2023

Best bank in the business

I enjoy banking with metro since they opened I have been a lot happier as there always happy to help and solve issues there at hand which is amazing keep up the good work guys, I’m customer for life :) Reviewed on: 3rd April 2023

Easy to use

Easy and reliable to use with little to no problems Reviewed on: 3rd April 2023

Friendly Efficient Service

Always a pleasure to walk in and be able to see a real person to help with my banking needs. The manager Darren even greets me by name! Reviewed on: 3rd April 2023

Best Current Account

It wont make sense until you ever be in that situation. This is something I have often heard. Well I experienced it first hand when My debit card was accidently damaged a day before travelling. I popped into the local store got a Brand new card and that saved me so much of inconvenience. Great feature that Metro bank offers. Reviewed on: 3rd April 2023

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