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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Friendly Efficient Service

5
Always a pleasure to walk in and be able to see a real person to help with my banking needs. The manager Darren even greets me by name! Reviewed on: 3rd April 2023

Best Current Account

5
It wont make sense until you ever be in that situation. This is something I have often heard. Well I experienced it first hand when My debit card was accidently damaged a day before travelling. I popped into the local store got a Brand new card and that saved me so much of inconvenience. Great feature that Metro bank offers. Reviewed on: 3rd April 2023

Reliable, with a physical presence and a kind, approachable staff

5
Metro Bank are always open, their personal service and welcoming stores make all the difference. The app is easy to use and the online portal completely secure. Reviewed on: 3rd April 2023

Very nice bank

5
I’m so happy with this bank and I would Reviewed on: 3rd April 2023

Easy banking

5
Quick and simple to set up an account, no frills or hidden charges. Card printing in store. Friendly down to earth staff. Reviewed on: 3rd April 2023

Best band

5
Best bank they helped me every time Reviewed on: 3rd April 2023

One of a kind

5
Easy banking and app, metro bank is well focused on privacy and simplicity although it offers lots of services at your hand. Never had any problems so far. Reviewed on: 3rd April 2023

Fresh New Approach

5
More accessible, friendly and personable. Reviewed on: 3rd April 2023

Customer service

5
Customer service is very good, kudos to Metro Bank Reviewed on: 3rd April 2023

Best customer service

5
Customer service of Metro bank is fantastic. Reviewed on: 3rd April 2023

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