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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Reliable, with a physical presence and a kind, approachable staff

Metro Bank are always open, their personal service and welcoming stores make all the difference. The app is easy to use and the online portal completely secure. Reviewed on: 3rd April 2023

Very nice bank

I’m so happy with this bank and I would Reviewed on: 3rd April 2023

Easy banking

Quick and simple to set up an account, no frills or hidden charges. Card printing in store. Friendly down to earth staff. Reviewed on: 3rd April 2023

Best band

Best bank they helped me every time Reviewed on: 3rd April 2023

One of a kind

Easy banking and app, metro bank is well focused on privacy and simplicity although it offers lots of services at your hand. Never had any problems so far. Reviewed on: 3rd April 2023

Fresh New Approach

More accessible, friendly and personable. Reviewed on: 3rd April 2023

Customer service

Customer service is very good, kudos to Metro Bank Reviewed on: 3rd April 2023

Best customer service

Customer service of Metro bank is fantastic. Reviewed on: 3rd April 2023

Banking for human beings!

I have always found Metro Bank staff so courteous and helpful in store. Always happy to help and the store opening hours are so people friendly Reviewed on: 2nd April 2023

Great Customer service care and support

Fast and efficient customer service, easy to access support, and good security for online banking Reviewed on: 2nd April 2023

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