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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Amazing service

5
Amazing, fantastic, quick service Reviewed on: 1st April 2023
Daud Khan 's avatar
Daud Khan

Amazing service

5
Amazing service, quick responses. Helpful staff, Reviewed on: 31st March 2023
aapkaaman2005@gmail.com's avatar
[email protected]

Great

5
It was amazing helped me a lot. Reviewed on: 31st March 2023
Yafet Yothan's avatar
Yafet Yothan

5 star customer service

5
Above and beyond with Metro Bank there customer service on the phone or on branch is excellent,even with the kids Reviewed on: 31st March 2023
Jenemmalewis's avatar
Jenemmalewis

What an amazing bank

5
Metro Bank is always great with their service in store and call centre. Every time I called their customer service, I always received warm welcome and my enquires were sincerely resolved with a timely manner. I will always recommend this bank to my friends and family. The service in store is amazingly good that I feel valuable to them every time I visit. Reviewed on: 31st March 2023
Aman's avatar
Aman

Best Service Anywhere!

5
From when I opened my first account to going in to deposit cash, there are always smiling, welcoming staff members ready to help. Their service is always second to none and they treat their customers as humans and equals which gives me confidence in their professionalism and services. I cannot fault them as a bank or their services. Reviewed on: 31st March 2023
Amy's avatar
Amy

Frustrating

4
It’s a good bank for a quick bank card when you loose or have a problem but its always blocked and Evan after confirming it’s me using they don’t except to move block until go branch every month I have to get new card at branch after using it in 1 2 shops they decide to block my account and remove block when I go branch and if it has bein used or lost or stolen they decide to not refund you but always blocking account for suspicious activity when they genuine but neva help you if ur card has bein lost or stolen someone cashed money from my account cash back and they never helped me or gave me my money back but always blocking my card and it’s so annoying Reviewed on: 30th March 2023
Sabeela's avatar
Sabeela

Current account

5
Excellent account and staffing and facilities Reviewed on: 30th March 2023
Simon's avatar
Simon

Easy and quick to use

5
Very easy to set it up. Surprisingly security is very good considering the time spent on setting up the account. Highly recommend if you like a secure bank that offers many different products. In my opinion the current account works best for me. Reviewed on: 30th March 2023
Abdul Iqbal's avatar
Abdul Iqbal

Easy access

5
The staffs are affable and helpful anytime you have a problem. They worked 7 days and stayed till late. You them anytime you need them. Reviewed on: 29th March 2023
Francis Asamoah 's avatar
Francis Asamoah

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