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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Amazing

Never have a problem getting in touch in a reasonable time frame, if any issue resolved in a phone call Reviewed on: 15th March 2023

Best bank

Very helpful staff the opening hours help if you work and easy to view your account online Reviewed on: 15th March 2023

Great

Great of all banks. Good and friendly customer service. Reviewed on: 15th March 2023

Great customer service

Always helpful staff and getting my request sorted out as quick as they can Reviewed on: 15th March 2023

Very good customer service

Went to Putney bridge branch and needed help urgently. The staff wer just amazing. Reviewed on: 15th March 2023

Best Bank for low debit interest...

I have no complaint with Metro...My experience has been very great... Reviewed on: 15th March 2023

Always met with a smile

Only just joined this bank but I'm always met with a warm greeting and how can we help...not shouted "yes next" can't you use the machine... Reviewed on: 15th March 2023

Excellent

Absolutely satisfied with the services provided each every time Reviewed on: 15th March 2023

Mrs

Im very happy with metro bank I don’t have any problems with good stuff and helpful Reviewed on: 15th March 2023

A very efficient bank

Prompt response from staff who are readily available to answer all your queries Reviewed on: 15th March 2023

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