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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,577 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Great

5
Really good service. Always helpful and good experience Reviewed on: 15th March 2023
K V Petrova 's avatar
K V Petrova

Why Metro is AMAZEing

5
Long opening hours, instant card printing, great customer service, open 7 days a week, easy to use Reviewed on: 15th March 2023
Grace's avatar
Grace

Good products and great service

5
The metro app works well and the few times that I've needed to visit the bank, I've had a very positive experience! Reviewed on: 15th March 2023
Anne Viegas's avatar
Anne Viegas

accurate and correct

5
I am satisfied with the bank because I receive the information I need on time Reviewed on: 15th March 2023
Ivan's avatar
Ivan

Easy and simple to use friendly customer service in store

4
Good and easy to use friendly helpful staff Reviewed on: 15th March 2023
Sofia's avatar
Sofia

Customer services

5
Great customer service. And well organized. Best thing about the bank is they have a fully staffed members helping new and existing customers. Reviewed on: 15th March 2023
Tasmima Rahman's avatar
Tasmima Rahman

Amazing

5
Never have a problem getting in touch in a reasonable time frame, if any issue resolved in a phone call Reviewed on: 15th March 2023
Asaf Mirza's avatar
Asaf Mirza

Best bank

5
Very helpful staff the opening hours help if you work and easy to view your account online Reviewed on: 15th March 2023
Lesley Pritchard's avatar
Lesley Pritchard

Great

5
Great of all banks. Good and friendly customer service. Reviewed on: 15th March 2023
Oky's avatar
Oky

Great customer service

5
Always helpful staff and getting my request sorted out as quick as they can Reviewed on: 15th March 2023
ekramy.bayoumy@yahoo.com's avatar
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