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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent

Metro Bank customer service is second to none in the Bank industry. Reviewed on: 16th March 2023

Best Bank

Metro have excellent staff who are helpful and knowledgeable. Reviewed on: 16th March 2023

HELPFUL STAFF

My experience with telephone and personal store contact has always been a pleasurable experience. They are always helpful and knowledgeable and always make you feel wanted as a customer. Reviewed on: 16th March 2023

De best

De best fery gud bank if toate la timp Reviewed on: 16th March 2023

Good customer service

Always helped me quickly to solve problems. Reviewed on: 16th March 2023

Great communication

Great staff, really friendly and helpful all week long Reviewed on: 16th March 2023

MS B sharp

Happy with them and very nice with me as a customer Reviewed on: 16th March 2023

Convenience and stability

Metro Bank is the most client-orientated bank. The app is easy to use and you do not need to stress about finding the necessary information. However, if you need to see a consultant, the branches are open till late, so there is no need to take a day off to go to the bank. Reviewed on: 16th March 2023

Excellent service

Helpful branch staff completed all checks and set up account, online access etc all in one easy visit. Even prepared debit card for me to take away. Reviewed on: 16th March 2023

Im recommended

Very easy account , chipper, a lot rewards Reviewed on: 16th March 2023

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