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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Great bank

Easy to set up online account And using the app even easier Reviewed on: 16th March 2023

Unique Banking

In a time where most High street Banks are closing branches. Metro Bank is expanding they offer seven days a week banking and a very unique banking environment. Reviewed on: 16th March 2023

I like Metro Bank, I also have a direct debit for almost three years, all the time it was good, recommended with confidence Metro Bank

I like Metro Bank, I also have a direct debit for almost three years, all the time it was good, recommended with confidence Metro You see all your transactions, including how much you spend, where you spend and who you send Money from Online Banking save money with Metro Bank Reviewed on: 16th March 2023

Professional and concise

Always received polite efficient service, with a straightforward system of Banking. Reviewed on: 16th March 2023

Fantastic Banking Service

Opened a new account and all so easy and they even printed a Debit Card whilst i was in the branch. And this was at 5.45 on a Saturday. No other bank in the UK offers this service. Reviewed on: 16th March 2023

Always friendly, been with the bank since I was a kid

Service in the branches is always quick and helpful Reviewed on: 16th March 2023

Excellent

Metro Bank customer service is second to none in the Bank industry. Reviewed on: 16th March 2023

Best Bank

Metro have excellent staff who are helpful and knowledgeable. Reviewed on: 16th March 2023

HELPFUL STAFF

My experience with telephone and personal store contact has always been a pleasurable experience. They are always helpful and knowledgeable and always make you feel wanted as a customer. Reviewed on: 16th March 2023

De best

De best fery gud bank if toate la timp Reviewed on: 16th March 2023

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