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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

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Metro Bank Current account reviews (10581)

Quick banking

5
Reliable as usual for the customers Reviewed on: 13th March 2023

All OK

5
Excellent interaction with Metro bank Reviewed on: 13th March 2023

Good quick friendly and very efficient

5
Always a smile behind the counter and they are ready to do whatever they can for you Reviewed on: 13th March 2023

Good experience

5
Fantastic staff maki g everything as easy as possible Reviewed on: 13th March 2023

Best availability and personalised

5
Branches have very convenient opening and closing times 7 days a week. More assistance is available in branch that feels personalised and valued. Offer a very good and reliable banking app and website that offers everything I need and is easy to use. Reviewed on: 13th March 2023

The best bank, always helpful, always open when it needs.

4
My experience with the metro Bank is a good one, especially because is open until late and weekends , it's very helpful. Im very satisfied, opened my current account 8 years ago, and was the best decision choosing the metro Bank. Reviewed on: 13th March 2023

Great Costomer service

5
Always very helpful in branch and open on weekends Reviewed on: 13th March 2023

Excitement costumer service

5
Metro Bank is a good option for those who prioritize customer service and want a convenient banking experience without incurring monthly fees. Highly recommend ✅ Reviewed on: 13th March 2023

Pretty nice customer service, kind and polite staff

5
I'm very glad that Metro let me have account. It helps me a lot for my lifestyle. Reviewed on: 13th March 2023

Easy peasy banking

5
Online banking is all so simple. In branch they're so helpful (that dogs are welcome is a bonus and really thoughtful). I can't praise them enough really. Reviewed on: 13th March 2023

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