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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Good quick friendly and very efficient

5
Always a smile behind the counter and they are ready to do whatever they can for you Reviewed on: 13th March 2023
John Williams's avatar
John Williams

Good experience

5
Fantastic staff maki g everything as easy as possible Reviewed on: 13th March 2023
Rehana 's avatar
Rehana

Best availability and personalised

5
Branches have very convenient opening and closing times 7 days a week. More assistance is available in branch that feels personalised and valued. Offer a very good and reliable banking app and website that offers everything I need and is easy to use. Reviewed on: 13th March 2023
stephen thomas's avatar
stephen thomas

The best bank, always helpful, always open when it needs.

4
My experience with the metro Bank is a good one, especially because is open until late and weekends , it's very helpful. Im very satisfied, opened my current account 8 years ago, and was the best decision choosing the metro Bank. Reviewed on: 13th March 2023
Cristina Marques's avatar
Cristina Marques

Great Costomer service

5
Always very helpful in branch and open on weekends Reviewed on: 13th March 2023
Bradley Wiggett's avatar
Bradley Wiggett

Excitement costumer service

5
Metro Bank is a good option for those who prioritize customer service and want a convenient banking experience without incurring monthly fees. Highly recommend ✅ Reviewed on: 13th March 2023
Jahid Hasan's avatar
Jahid Hasan

Pretty nice customer service, kind and polite staff

5
I'm very glad that Metro let me have account. It helps me a lot for my lifestyle. Reviewed on: 13th March 2023
Igor Hristov's avatar
Igor Hristov

Easy peasy banking

5
Online banking is all so simple. In branch they're so helpful (that dogs are welcome is a bonus and really thoughtful). I can't praise them enough really. Reviewed on: 13th March 2023
Tabatha Crosby-Rochford 's avatar
Tabatha Crosby-Rochford

Opening a current account

5
My wife and I wanted to open a new bank account and just walked in off the high street to the Metro Bank, Sutton branch. We were warmly welcomed and allocated a very friendly assistant. After going through all the bank checks we ended up with an account we could use immediately and internet banking tools to keep an eye on it. We were both very pleased with the service provided and the Metro bank always seems a nice space to do your banking needs. I have recommended it to my friends and family. Reviewed on: 13th March 2023
John Kisser's avatar
John Kisser

Fantastic Forward Thinking Bank

5
The on line banking app is so easy to use and if there are challenges you can speak to an associate, even better, because of their opening times you can always pop in and speak face to face. Reviewed on: 13th March 2023
Steve W's avatar
Steve W

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