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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Opening a current account

My wife and I wanted to open a new bank account and just walked in off the high street to the Metro Bank, Sutton branch. We were warmly welcomed and allocated a very friendly assistant. After going through all the bank checks we ended up with an account we could use immediately and internet banking tools to keep an eye on it. We were both very pleased with the service provided and the Metro bank always seems a nice space to do your banking needs. I have recommended it to my friends and family. Reviewed on: 13th March 2023

Fantastic Forward Thinking Bank

The on line banking app is so easy to use and if there are challenges you can speak to an associate, even better, because of their opening times you can always pop in and speak face to face. Reviewed on: 13th March 2023

The best

Always great customer service and open on weekends to visit in person Reviewed on: 13th March 2023

Excellent

Top bank more people should think about using staff within the branch are so helpful Reviewed on: 13th March 2023

Open many hours, friendly staff and many offices around

So far so good, much better than my previous bank Reviewed on: 13th March 2023

Awesome customer experience each time

I have an account with Metro and compared to other banks it’s by far the best bank I have ever banked with. I have 2 children under 3 so the opening times are simply perfect. And each time I go in with my children they are spoilt with lollies (they never get any from me) but it’s always a treat for them. Additionally I always get assistance with all that I need. A big Thank you to all the staff members at Metro Bank. Reviewed on: 13th March 2023

Very friendly and helpful

Amazing talking and helping all staff Reviewed on: 13th March 2023

Best british bank

Open even on weekends,utterly helpful staff, reliable banking Dog friendly! Reviewed on: 13th March 2023

The good bank

The good bank, can do every day bank Reviewed on: 13th March 2023

Well deserved

Its been 4 years since iam using metro bank... one of the best bank and best staff in uk Reviewed on: 13th March 2023

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