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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Excellent

Top bank more people should think about using staff within the branch are so helpful Reviewed on: 13th March 2023

Open many hours, friendly staff and many offices around

So far so good, much better than my previous bank Reviewed on: 13th March 2023

Awesome customer experience each time

I have an account with Metro and compared to other banks it’s by far the best bank I have ever banked with. I have 2 children under 3 so the opening times are simply perfect. And each time I go in with my children they are spoilt with lollies (they never get any from me) but it’s always a treat for them. Additionally I always get assistance with all that I need. A big Thank you to all the staff members at Metro Bank. Reviewed on: 13th March 2023

Very friendly and helpful

Amazing talking and helping all staff Reviewed on: 13th March 2023

Best british bank

Open even on weekends,utterly helpful staff, reliable banking Dog friendly! Reviewed on: 13th March 2023

The good bank

The good bank, can do every day bank Reviewed on: 13th March 2023

Well deserved

Its been 4 years since iam using metro bank... one of the best bank and best staff in uk Reviewed on: 13th March 2023

Great bank

Great bank to be with friendly staff always helpful and welcoming whenever I visit. Reviewed on: 13th March 2023

Best online Bank

I have banked with Metro Bank sine the Bank opened. The staff in branch are always more than helpful. The Branch looks amazing whenever you go in and all the staff are very smart. The online Banking is very user friendly. It meets all my requirements. Reviewed on: 13th March 2023

Great customer service

Whatever you need for banking they have it covered very quick and very polite Reviewed on: 13th March 2023

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