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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Adore my bank

Always quick and accessible to deal with my queries. Happy to be part of the metrobank family Reviewed on: 11th March 2023

My opinion

No issues everything is done quickly and efficiently everyone is polite and professional with sense of humour the process is easy Reviewed on: 11th March 2023

Accessible, well trained, great service.

Great extended opening hours, extremely polite and well trained staff, and adequate staffing in branches. Never had to wait more than a few mins and usually instantaneous service. So far ahead of high street competition. Reviewed on: 11th March 2023

Okay for the Price

Ver good customer service with easy to use products Reviewed on: 11th March 2023

Great bank

Can get a new card same day and banks are open late and all 7 days Reviewed on: 11th March 2023

Best banking in short time frame

The best banking always ready to help in all services time frame is very less quick service I love metro bank Reviewed on: 11th March 2023

Great Bank

Always superb service and open when I need it to be. Reviewed on: 11th March 2023

Great customer service

Metro is the best when it comes to customer service. Their extended opening hours are a big catch for me; your bank needs to be there when you need them! Reviewed on: 11th March 2023

Reliable service

Will highly recommend others . Reliable and prompt service Reviewed on: 11th March 2023

Outstanding provider

Excellent bank account providing great customer service. The drive through addition as definitely been the competitive edge. Reviewed on: 11th March 2023

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