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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Service

Very good customer service , app is vey easy to use ,the bank replace your lost debit card in few minutes, other bank you need to wait 3 days Reviewed on: 11th March 2023

Great friendly staff

Brilliant I can come in with my dog..! Reviewed on: 11th March 2023

Amazing

The customer service over the phone is amazing & I love banking with Metro. Reviewed on: 11th March 2023

Metro current account

They are convenient,freindly,professional,accessible ,efficient and the banks have long hours Reviewed on: 11th March 2023

Good

Experience staff and good nature Reviewed on: 11th March 2023

Excellent bank

Easy access and very easy to understand Reviewed on: 11th March 2023

Good branch support and fantastic opening hours

Good branch support and fantastic opening hours Reviewed on: 11th March 2023

Great

Always have a positive experience with metrobank, plus the staff are always super friendly and helpful Reviewed on: 11th March 2023

Metro bank to win

Always been there to help since day one Reviewed on: 11th March 2023

Best customer service and less waiting time

Best customer service and less waiting time. Easy mobile app and friendly customer relations. Reviewed on: 11th March 2023

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