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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

An AWESOME bank

Very helpful efficient staff.i had money taken from my bank and they sorted it out Very quickly. Reviewed on: 11th March 2023

Excellent

Absolutely no problems whatsoever, the best bank service I have ever had. Reviewed on: 11th March 2023

Fabulous Banking

A happy experience of banking. All of the staff are so friendly and helpful, nothing is too much trouble for them. The opening hours are great too. It is great to be able to do my banking on a Sunday. Reviewed on: 11th March 2023

Easy to use

No problems running the account. If I ever have to go inbank for anything staff are friendly and efficient. Keep it up. Reviewed on: 11th March 2023

Service

Very good customer service , app is vey easy to use ,the bank replace your lost debit card in few minutes, other bank you need to wait 3 days Reviewed on: 11th March 2023

Great friendly staff

Brilliant I can come in with my dog..! Reviewed on: 11th March 2023

Amazing

The customer service over the phone is amazing & I love banking with Metro. Reviewed on: 11th March 2023

Metro current account

They are convenient,freindly,professional,accessible ,efficient and the banks have long hours Reviewed on: 11th March 2023

Good

Experience staff and good nature Reviewed on: 11th March 2023

Excellent bank

Easy access and very easy to understand Reviewed on: 11th March 2023

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