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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Good service

Good service, can give advice on everything. open for service 7 days And open from morning to 6 o'clock, able to use the service on working days off, very good summary Reviewed on: 11th March 2023

Best bank, with great customer service

The customer service is great, the net banking app is easy, quick and swift. My first bank account in UK. Love it! Absolutely recommended. Reviewed on: 11th March 2023

Very professional

Very fast to help when you are in needs Really happy Reviewed on: 11th March 2023

Supportive

Easy to use App Bank branch open late Quick Customer Service Reviewed on: 11th March 2023

Brilliant

I’ve been a customer and had an account with Metro Bank since I was about 14 and I’ve never wanted to switch. The staff are incredibly friendly and helpful! I love that they allow dogs in their banks. And the mobile banking is so easy to use and there’s great features to use. Overall, Metro Banks hospitality and honesty is definitely worth all the stars! Reviewed on: 11th March 2023

metro bank are always supportive

always effective with any issue Reviewed on: 11th March 2023

Metro bank

Nice service very good stuff I like this bank Reviewed on: 11th March 2023

Generally really helpful.

Whenever I have been in store someone is always available and they are always helpful. Makes things simple and easy. Reviewed on: 11th March 2023

Amazind feedback

Always nice and happy to help good customers service Reviewed on: 11th March 2023

@89@89

Iv enjoyed every moment banking with metro bank and would recommend it to friends and family Reviewed on: 11th March 2023

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