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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Branches slow

Branches are generally slow in solving matters. Reviewed on: 11th March 2023

Very good service

They are always very friendly and helpful Reviewed on: 11th March 2023

Excellent treatment and friendly helpful staff

Since I opened my current account a few weeks ago I've found metro to be a top bank and will recommend to all I know Reviewed on: 11th March 2023

Excellent High Street bank

Metro Bank really does try to make a difference. Excellent customer service. Reviewed on: 11th March 2023

Fantastic banking App

Compared to other banking Apps Metro Bank has the best one by far. Also love the friendly/helpful staff. I have peace of mind knowing I can bring my dog inside the bank rather than leaving her outside. Reviewed on: 11th March 2023

Excellant service

Overall excellent customer service all round. Being able to go into the bank 7 days a week makes it much easier to maintain account. Reviewed on: 11th March 2023

Good service

Good service, can give advice on everything. open for service 7 days And open from morning to 6 o'clock, able to use the service on working days off, very good summary Reviewed on: 11th March 2023

Best bank, with great customer service

The customer service is great, the net banking app is easy, quick and swift. My first bank account in UK. Love it! Absolutely recommended. Reviewed on: 11th March 2023

Very professional

Very fast to help when you are in needs Really happy Reviewed on: 11th March 2023

Supportive

Easy to use App Bank branch open late Quick Customer Service Reviewed on: 11th March 2023

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