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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

BEST ACCOUNT EVER!!

Metro bank has been the most convenient bank account I’ve ever had. Trust me I’ve had them all. Reviewed on: 11th March 2023

Current Account

Changing anything, especially with analogous app functions unavailable, or details forgotten, is a breeze. The staff are always cool (tip of the hat to the Bristol and Bath teams), making one feel taken care of, engaging in conversation, etc. Not to mention card replacement system, which is an absolute winner (makes one feel like in a chocolate factory ;) ). The best banking experience I have ever had, period. Reviewed on: 11th March 2023

Proud, Fast, Friendly

I really like this bank because is good for young people, and olders pepole. This bank have very friendly stuff support. If I had problem they reaction is really fast, than others banks when I have to waiting more than 20 minutes to speak someone on Infoline and connected with somebody and that's really frustrating, because as we know time is a money in present times. When I calling with any problems the case is done quickly usually through one person and that's awesome, in my opinion and experience the others place are like Sorry I can't do that for you, so hold on line and waiting for my colleague, because I'm not competitive person to solve the problem. The other wise I see that pepole who make stuff are really proud from work, and they really love what they can do. Improve yourself, improve banking and improve other pepole too I think, because just make pepole happy and make feel that our money are save and all stuff working as well to we fell cares. Reviewed on: 11th March 2023

Came through when no-bank came through

Setting up an account was faster than flash and the online security is top-notch Reviewed on: 11th March 2023

easy to open and install app to the phone

i would recommend to all my friends as this bank is amazing unlikely others bank which always complicated things just to open a simple account. Reviewed on: 11th March 2023

Fantastic Service Consistently

Really love the service I receive at Metro Bank. Nothing is too much trouble, the advisors are very proactive and it’s a very accommodating experience all together. Thank you! Reviewed on: 11th March 2023

Very simple and easy

The banking app is very simple and easy to use which caters for everyone, very understanding customer service and can always get any issue sorted with minimal inconveniences! Reviewed on: 11th March 2023

excellent customer service

when ever I go into branch then staff are always friendly, Helpful nothing is to much trouble. well done and keep it up Reviewed on: 11th March 2023

Efficient, helpful and honest

We arrived in the UK and wanted to open a bank account with a bank we had used in the past. They said they couldn’t see us for 2 weeks and we would need an appointment. We were not in town that long so went to Metro Bank and they said “yes” and ewe had an account opened within 3 days. Reviewed on: 11th March 2023

Best bank

I love the accessibility of my branch with brilliant opening times. I get to speak to a person who can resolve my issues. Loose my card and i can get replacement same day WOW !! Great bank Reviewed on: 11th March 2023

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