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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

easy to open and install app to the phone

i would recommend to all my friends as this bank is amazing unlikely others bank which always complicated things just to open a simple account. Reviewed on: 11th March 2023

Fantastic Service Consistently

Really love the service I receive at Metro Bank. Nothing is too much trouble, the advisors are very proactive and it’s a very accommodating experience all together. Thank you! Reviewed on: 11th March 2023

Very simple and easy

The banking app is very simple and easy to use which caters for everyone, very understanding customer service and can always get any issue sorted with minimal inconveniences! Reviewed on: 11th March 2023

excellent customer service

when ever I go into branch then staff are always friendly, Helpful nothing is to much trouble. well done and keep it up Reviewed on: 11th March 2023

Efficient, helpful and honest

We arrived in the UK and wanted to open a bank account with a bank we had used in the past. They said they couldn’t see us for 2 weeks and we would need an appointment. We were not in town that long so went to Metro Bank and they said “yes” and ewe had an account opened within 3 days. Reviewed on: 11th March 2023

Best bank

I love the accessibility of my branch with brilliant opening times. I get to speak to a person who can resolve my issues. Loose my card and i can get replacement same day WOW !! Great bank Reviewed on: 11th March 2023

Simply The Best Bank

A bank that still has a face and a person you can speak to. Great products and so easy to order or cancel a new bank card. Walk into the branch speak to someone at the desk and it’s all resolved in under 10 minutes or less Reviewed on: 11th March 2023

Excellent customer support and great service

Long opening hours including weekends makes it easier for me to visit the bank. Good locations with parking facilities. Overall a good bank to be with. Reviewed on: 11th March 2023

Always helpful

If I have had a problem they have always sorted it out promptly and efficiently Reviewed on: 11th March 2023

EXCELLENT CUSTOMER SERVICE.

Staff are always helpful even online the customer service is excellent. In my experience there was no long waiting time before the adviser answered the call. Reviewed on: 11th March 2023

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