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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

Best Bank

Great service Longer opening hours Print your card in store if lost or stolen Reviewed on: 11th March 2023

It an amazing bank fast and reliable

The bank always had my back and helped me whenever I needed help with nice cashier Reviewed on: 11th March 2023

Each time quick response

When ever I go to a bank they immediately resoved the issue. Reviewed on: 11th March 2023

Polite staff

Staff are always polite and helpful. No probably is to big Reviewed on: 11th March 2023

Best bank ever

Metro bank is a bank you can fully trust and depend on. It will never let you down ! Reviewed on: 11th March 2023

Great service

Had a problem with my account went into my branch they sorted it out Reviewed on: 11th March 2023

Great

Easy to set up and use an account, with a good mix of the old and the new in terms of app and branch banking. Reviewed on: 11th March 2023

Excellent customer service

Whenever I require further advice, help or guidance, Metro Bank staff are always willing to help, as opposed to other major banks, who automatically direct customers to online or telephone banking. Reviewed on: 11th March 2023

A*

Always had 5* service when ever I have visited the Enfield branch Reviewed on: 11th March 2023

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