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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10577 reviews)

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4.86

Based on 10,577 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10577)

excellent bank never had a single problem

I’ve been with metro bank since I was 16 I’m 26 years old now and I’ve never had a single problem or fault by this bank! Never been happier to bank with a company like this before Reviewed on: 11th March 2023

Customer service

An ethical bank that provides exemplary customer service. After years of dealing with bureaucrats who had no interest in their customers, it was such a breath of fresh air to deal with Metro Bank staff. Reviewed on: 11th March 2023

Great out of the box thinking

Great out of the box thinking bank. Reviewed on: 11th March 2023

Good service, pleasant branch staff, what more can I ask?

Staff always available, very prompt action, thank you Reviewed on: 11th March 2023

Great experience and lovely customer care

This bank account was set up for my teenage some, the process was quite and easy and he was able to use his card the same day. Online banking is nice and simple to use as well when he needs to check his funds. I would definitely recommend to family and friends. Thank you for the experience. Reviewed on: 11th March 2023

Great bank

Love Metro really happy we swapped over to them Reviewed on: 11th March 2023

Best high street bank

Everything is perfect in the branch always helpful and banking app easy to use Reviewed on: 11th March 2023

New account

Recently opened an account. Was so easy and staff were very friendly. Reviewed on: 11th March 2023

Powerful yet easy to use

I transfered to Metro bank years ago for a simple reason - fee free withdrawals and payments abroad. And I found there is much more - longer branch open times, great customer service and debit card printing in store within 10 minutes. Awesome! Reviewed on: 11th March 2023

Friendly Crypto

If the bank is crypto-friendly, it means that it does not treat your funds as its own, it does not tell you what you can and cannot spend them on, it will not make you incapacitated! Therefore, the best bank in the UK! Reviewed on: 11th March 2023

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