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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best high street bank

Everything is perfect in the branch always helpful and banking app easy to use Reviewed on: 11th March 2023

New account

Recently opened an account. Was so easy and staff were very friendly. Reviewed on: 11th March 2023

Powerful yet easy to use

I transfered to Metro bank years ago for a simple reason - fee free withdrawals and payments abroad. And I found there is much more - longer branch open times, great customer service and debit card printing in store within 10 minutes. Awesome! Reviewed on: 11th March 2023

Friendly Crypto

If the bank is crypto-friendly, it means that it does not treat your funds as its own, it does not tell you what you can and cannot spend them on, it will not make you incapacitated! Therefore, the best bank in the UK! Reviewed on: 11th March 2023

Simple banking made easy

Love how the bank is more traditional. It does all the simple things really well. Customer service in branch is awesome, and the app is simple to use. I bank with Natwest and Halifax too, but slowly moving my accounts to Metro bank. Reviewed on: 11th March 2023

opening times

the accessibility is paramount with the extended opening hours Reviewed on: 11th March 2023

Friendly and supportive team

I’ve banked with 5 other banks in the UK but this is my best . The staff are caring, attentive and enthusiastic in everything they do. I’ve been encouraging everyone I know to switch to Metro bank! Reviewed on: 11th March 2023

You open 7 day a week. Very good.

Very helpful staff. Very happy to be with Metro Bank. Reviewed on: 11th March 2023

I love my bank

I love Metro, the staff are always helpful, the branches clean and welcoming, the services offered make life so much easier and who doesn’t love a free lollipop!! Reviewed on: 11th March 2023

Best Service

You can visit them in store every day – even Sundays! Reviewed on: 11th March 2023

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