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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Very helpful

Always trying to help . I find the bank has uncommon enough staff to provide a complete and full and efficient service . Sadly this can’t be said for other banks anymore. Reviewed on: 11th March 2023

Excellent

Excellent customer service. Excellent product and commitment Reviewed on: 11th March 2023

Always helpful

There when you need it, and you always leave with your problems sorted Reviewed on: 11th March 2023

IS The Best

Every time when I visit branch I find very polite and experienced employers Reviewed on: 11th March 2023

so friendly and do what they say (help)

I lost my card and the same day had a new card.with other banks its 3 to 4 days Reviewed on: 11th March 2023

Greatest bank

Metro bank is definitely one of the best bank. The coin magic money machine is an awesome idea. Is saving so much time and stress. Very good invention :) Reviewed on: 11th March 2023

Very pleased

Metro bank are so friendly and efficient, can always answer your queries and help with any problems you may have Reviewed on: 11th March 2023

Good overall service

Nothing and I really mean nothing is too much trouble for the staff to help us with. All problems are sorted out swiftly. Reviewed on: 11th March 2023

Best bank

This bank is head and shoulders above many others. The staff are helpful, friendly & professional. Open every day. Have a problem or questions there is always a human being to talk to. No waiting for hours on a phone call, Would definitely recommend Metro Bank. Reviewed on: 11th March 2023

Excellent bank, facilities just what a modern bank orovides

Every time had to call in good service good service all round Reviewed on: 11th March 2023

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