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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Well done

5 stars services, professional manners, banking for anyone! Reviewed on: 11th March 2023

Metro make banking easy

Easy and efficient banking gets my vote Reviewed on: 11th March 2023

A people's bank

Always very helpful - nothing is too much trouble, just SOOOO different to other high street banks! Reviewed on: 11th March 2023

The best

Very good service good value for money opening times and closing times even on Sunday what else can you ask for too good Reviewed on: 11th March 2023

Excellent

Bank is open 7 days a week which is very helpful to me. Staff are friendly. Whenever I needed to call the bank, my call is always answered quickly. Reviewed on: 11th March 2023

Not bad

Bank card needs to be accepted in more places than it is at this moment in time Reviewed on: 11th March 2023

Brilliant

Never had any problems with metro bank and always so happy to help. Always take their time Reviewed on: 11th March 2023

Easy Banking

I had bank account before with other bank also my wife had account with different bank. Now we both with Metro Bank and so happy with the service. App is easy, in branch they are quick and kind. Excellent Reviewed on: 11th March 2023

Great switch from hsbc

Excellent bank with very helpful friendly staff Reviewed on: 11th March 2023

One bank has it all

I am so overjoyed at joining the Metro bank. Its open when other banks are closed. Staff always happy to help with a smile. If there is any problem with your card, you can pop in and hey presto they print you a new one. No waiting a week for the post. Amazing bank Reviewed on: 11th March 2023

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