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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Brilliant service

Always keep in touch with latest product app is so easy to use. Always making service the keep update with latest security Reviewed on: 11th March 2023

Very friendly service, including processing older currency

Very happy with the experience in store. Also the app is not bad. Nice to see a bank making the efforts Metrobank is making. Reviewed on: 11th March 2023

Great Bank !

Easy, convenient and always available Reviewed on: 11th March 2023

Friendly professional bank

If I ever had an issue customer service are alway there helpful friendly and very professional what more could you ask for 5stars Reviewed on: 11th March 2023

Best bank

The best bank in England, been with them for years and will never change Reviewed on: 11th March 2023

Never a hassle

I feel that metro bank really appreciated that I choose them to open an account with…. they like their customers. just all the conveniences of going in getting a new card information regarding other services. A hundred percent top notch Reviewed on: 11th March 2023

Open all hours

Good service over welcome all time all good Reviewed on: 11th March 2023

Best of the best

Excellent customer service, always friendly and helpful. I lost my card walked into the bank, received with a smile and a listening ear. After identification verification my new card was printed in the branch within minutes. Thanks Metro bank. Reviewed on: 11th March 2023

Fast, customer focused, user friendly

Metro have made it easy for me to access their services ever since I decided to join and continue to provide great products well explained and easy to set up Reviewed on: 11th March 2023

best bank

great all-around bank , never a problem with metro Reviewed on: 11th March 2023

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