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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Help where it is needed

5
Brilliant company to deal with on every respect Reviewed on: 10th March 2023
Michael Heichelheim's avatar
Michael Heichelheim

Cool

5
App is easy to use and i like it Reviewed on: 10th March 2023
Kaan Sahin's avatar
Kaan Sahin

Teodor Dimitrov

5
Im really happy with the service from this bank! Really quick and always friendly staff… Reviewed on: 10th March 2023
Anonymous's avatar
Anonymous

Great bank

5
Helpfull staff sort problems out quickly and efficiently open 7 days a week Reviewed on: 10th March 2023
Jennifer jhorne's avatar
Jennifer jhorne

Hassle Free Banking

5
I love Metro Bank! Stores are open 7 days a week, from early morning until later evening so no problem to pop in-store before or after work or at weekends Staff are extremely helpful & friendly & your never left waiting to see someone Best thing ever! No lengthy waiting for new cards to be delivered by post, you can get a new one in-store same day, fabulous! Online banking is easy to navigate & efficient, with security extras for online purchases too When you call Metro Bank for assistance there's no lengthy hanging on the phone to speak to someone, this service is quick & the customer service staff are knowledgeable, understanding & more than willing to help with your inquiry Lastly initially opening an account online with Metro Bank is so simple, providing you have all the documents required & can upload them. It's quick, straightforward & 100% secure Great bank Reviewed on: 10th March 2023
Tracey Beckett's avatar
Tracey Beckett

Best Bank in England

5
Love Metro everybody is so warm and welcoming and the staff in Chelmsford can't do enough for you when you visit! Hopefully you win Reviewed on: 10th March 2023
Lorraine 's avatar
Lorraine

Smooth, quick and painless

5
One of the most reliable experiences! Opening my account was smooth, quick and painless unlike other Banking experiences I’ve had. Reviewed on: 10th March 2023
Olivia Fergusson 's avatar
Olivia Fergusson

People-people banking

5
Completely different bank compared to the other high street banks. Love to see traditional banking values with the digital approach needed for the modern day to day banking Reviewed on: 10th March 2023
Rui Jorge's avatar
Rui Jorge

Great bank

5
Really good customer service, always helpful, just received my new card at home before it expired, I would never use a different bank Reviewed on: 10th March 2023
Maria Ela's avatar
Maria Ela

Great service

5
I've always had a great experience every time i have to physically go into a store, they are all so helpful and friendly. Reviewed on: 10th March 2023
GEU42's avatar
GEU42

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