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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

The best bank in the UK!

Firstly, signing up for a current account with Metro Bank was such an easy and informative experience. I went to branch in Aylesbury! The app is easy to navigate and use, and the customer service is brilliant. I love Metro Bank, I’ll be a customer for life. Reviewed on: 10th March 2023

Professional, polite and experienced!

Any problem will be fixed instantly by any member of staff! Reviewed on: 10th March 2023

Metro

Customer service are alway nice and they understand when we talk to them Reviewed on: 10th March 2023

Excellent customer service. Fast, effective and friendly.

Have been a client for almost 6 years. The bank offers me everything I need. Reviewed on: 10th March 2023

Very good customer service

I was to change my debit card an i done it in store for ten minutes Reviewed on: 10th March 2023

Very good

Is ok for me metro Bank because i can make wath i want with my money Reviewed on: 10th March 2023

Family affairs

Definitely happy to introduce family members Reviewed on: 10th March 2023

Simply the best

Metro bank dose it it says on the tin! It's the best banking system I have had the pleasure of using. Reviewed on: 10th March 2023

Excellent!

Great customer care, in person, and via the web. Easy to use app and online banking. Great experiences every time I visit. Reviewed on: 10th March 2023

The best service received

I wanted to make an additional bank account for myself. I visited most of the banks however Metro stood out from the rest due to the exceptional customer service offered. Reviewed on: 10th March 2023

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