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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 25th Mar 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

They are reachable

5
I always get attended to each time I called in for an issue Reviewed on: 10th March 2023
lovelynca@yahoo.ca's avatar
[email protected]

Very easy to use and transfer money to different accounts

5
100% recommend to anyone who wants easy banking. Being open allbthe time means you can go in whenever you want which is very convenient Reviewed on: 10th March 2023
Matthew McCarthy's avatar
Matthew McCarthy

Great bank

5
Great bank. open 7 days/week. option available to have a Safe Deposit box too. Reviewed on: 10th March 2023
Stephen Wiseman's avatar
Stephen Wiseman

Great care and ease with Metro

4
Been with Metro Bank for about 9 years, always a pleasure to deal with them, from in store customer service, where you feel human, comfortable and respected, to on the phone where there very professional and considerate and prompt, issues have always been dealt with on a very timely and unstressful matter. Would always recommend as they are great. Don't mind if I don't win, just giving credit were credit is due Good luck from a happy customer :). Reviewed on: 10th March 2023
Vasco Marsellus Jr's avatar
Vasco Marsellus Jr

Very good and easy banking

4
I have been years with metro bank and I am very happy with everything with it to see my statements my recent bills to do any payments it's very quick and easy even when I have to go the branch people are always there 24/7 Reviewed on: 10th March 2023
Svetla Shenol's avatar
Svetla Shenol

The best bank in the UK!

5
Firstly, signing up for a current account with Metro Bank was such an easy and informative experience. I went to branch in Aylesbury! The app is easy to navigate and use, and the customer service is brilliant. I love Metro Bank, I’ll be a customer for life. Reviewed on: 10th March 2023
Madhushika Fernando's avatar
Madhushika Fernando

Professional, polite and experienced!

5
Any problem will be fixed instantly by any member of staff! Reviewed on: 10th March 2023
Al's avatar
Al

Metro

5
Customer service are alway nice and they understand when we talk to them Reviewed on: 10th March 2023
soni Sond's avatar
soni Sond

Excellent customer service. Fast, effective and friendly.

5
Have been a client for almost 6 years. The bank offers me everything I need. Reviewed on: 10th March 2023
Luana Bravin's avatar
Luana Bravin

Very good customer service

5
I was to change my debit card an i done it in store for ten minutes Reviewed on: 10th March 2023
pavlicppp78@gmail.com's avatar
[email protected]

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